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ON24 Platform vs Amazon Chime: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ON24 Platform vs. Amazon Chime is based on a specific set of business needs and context. The comparison uses 12871 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ON24 Platform and Amazon Chime

ON24 Platform, Amazon Chime, BrightTALK, GoTo Webinar, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ON24 Platform covers Attendee Engagement, Generation Of New Leads, Content Management, Communication Management with E-Mail, etc.

Amazon Chime focuses on Collaboration with Offline, Conference Call Management with Offline, Sales Call Management with Phone Calls, Helpdesk Management with Offline, etc.

"Customer experience is at the heart of everything that we do. ON24 is one of the best platforms out there because it helps us bring the webinar experience to life for our customers and makes webinars easier and more efficient " - Maryel Roman-Price

"Amazon Chime helped us to reduce costs by giving us a more flexible solution. It is integrated into the AWS Console so our IT team is able to grant new licenses in seconds. Our organization went from six simultaneous sales call on average to 20 simu...ltaneous calls using Amazon Chime. With cheaper licenses, we were able to make more calls at the same time and increase our productivity. " - Ismael Garzina

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ON24 Platform

Focus area

ON24 Platform is better than Amazon Chime for

Software Failure Risk

  • medium

logo Amazon Chime

Focus area

Amazon Chime is better than ON24 Platform for

Software Failure Risk

  • low

About

Platform to convert customer engagement into revenue

Communication and collaboration software enabling all types of communications

Age

1998

1994

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

105

30

Total Goals
(we found evidences for)

17

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


generation of new leads


content publishing

searching for content


communication management

sending & publishing communications



social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account


competitive intelligence


helpdesk management


account management



campaign management

campaign monitoring


training & onboarding




lead qualification

lead qualification: technographic


conference call management


international marketing


sales document management

contract management

proposal & quote management



customer feedback management

measuring net promoter score

measuring customer satisfaction



conversion management


workflow management





lifetime value management




trade show marketing



knowledge management

creating knowledge base


contact list management


products & pricelist management



business development


segmentation and targeting







courses & assessment

create learning path


loyalty management

identify target customers




customer case management


personalized marketing


advocacy management


rating and review management



discount management


promotion management



social media marketing



merger and acquisition





community building


relationship marketing


relationship management



sales call management


Top Goals

Goals Achieved

  • Acquire customers

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Enter new markets internationally or locally

  • Grow market share

  • Launch new products

  • Improve brand engagement

  • Improve digital and social presence

  • Improve consistency

  • Increase customer life time value

  • Shorten ramp up time

  • Improve efficiency

  • See 14 more
  • Improve internal communications

  • Improve efficiency

  • Acquire customers

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • review sites

  • Amazon

  • events

  • trade shows

  • chat

  • text SMS

  • mobile

  • mobile app

  • e-mail

  • point of sale

  • Slack

  • on premises

  • omnichannel

  • social media

  • support groups

  • games

  • website

  • See 17 more
  • phone calls

  • offline

  • video

  • review sites

  • Amazon

  • events

  • trade shows

  • chat

  • text SMS

  • mobile

  • mobile app

  • e-mail

  • point of sale

  • Slack

  • on premises

  • omnichannel

  • social media

  • support groups

  • games

  • website

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting