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OpenText ECM vs Adobe Document Cloud: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText ECM vs. Adobe Document Cloud is based on a specific set of business needs and context. The comparison uses 2023 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText ECM and Adobe Document Cloud

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText ECM covers Content Management, Workflow Management, Collaboration with Website, Sales Document Management with Offline, etc.

Adobe Document Cloud focuses on Sales Document Management, Content Management, Collaboration, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText ECM

Focus area

Software Failure Risk

  • medium

logo Adobe Document Cloud

Focus area

Adobe Document Cloud is better than OpenText ECM for

Software Failure Risk

  • low

About

Enterprise Content Management Software ECM Software | OpenText

Store and share PDF files in the cloud and access them on the go

Age

1982

Financials

SERIES A

Business Need

Total Processes
(we found evidences for)

26

36

Total Goals
(we found evidences for)

4

8

Top Processes

Evidences indicate better relative satisfaction


searching for content

content publishing


workflow management



sales document management

contract management


communication management

sending & publishing communications


campaign management


customer case management


products & pricelist management


helpdesk management


bundling of products


engagement management


training & onboarding



measuring customer satisfaction


customer feedback management

measuring customer satisfaction


revenue cycle management


competitive intelligence


Top Goals

Goals Achieved

  • Grow market share

  • Improve ROI

  • Improve internal communications

  • Launch new products

  • See 1 more
  • Improve digital and social presence

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve visibility

  • Establish thought leadership

  • Improve internal communications

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • offline

  • point of sale

  • website

  • phone calls

  • social media

  • mobile app

  • print media

  • newspaper

  • on premises

  • user generated content

  • blogs

  • See 10 more
  • e-mail

  • mobile

  • offline

  • point of sale

  • website

  • phone calls

  • social media

  • mobile app

  • print media

  • newspaper

  • on premises

  • user generated content

  • blogs

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting