cuspera logo CUSPERA

OpenText ECM vs iCloud: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText ECM vs. iCloud is based on a specific set of business needs and context. The comparison uses 14144 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText ECM and iCloud

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText ECM covers Content Management, Workflow Management, Collaboration with Website, Sales Document Management with Offline, etc.

iCloud focuses on Content Management with Social Media, Workflow Management with Mobile, Collaboration with Mobile, Sales Document Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText ECM

Focus area

Software Failure Risk

  • medium

logo iCloud

Focus area

iCloud is better than OpenText ECM for

Software Failure Risk

  • high

About

Enterprise Content Management Software ECM Software | OpenText

iCloud - Apple

Financials

IPO

Business Need

Total Processes
(we found evidences for)

26

80

Total Goals
(we found evidences for)

4

15

Top Processes

Evidences indicate better relative satisfaction


searching for content

content publishing




sales document management

contract management


communication management

sending & publishing communications


campaign management


customer case management


products & pricelist management


helpdesk management


bundling of products


engagement management


scheduling post to social media


engaging on social media


managing social media account


social media management

scheduling post to social media

engaging on social media

managing social media account




creating contact list


contact list management

creating contact list



meeting management


sales call management

meeting management



follower management


calendar management



conference call management



generation of new leads


rating and review management


lead qualification: technographic


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Grow market share

  • Improve ROI

  • Improve internal communications

  • Launch new products

  • See 1 more
  • Increase sales & revenue

  • Launch new products

  • Grow market share

  • Improve efficiency

  • Establish thought leadership

  • Acquire customers

  • Enhance customer relationships

  • Improve consistency

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve internal communications

  • Improve brand engagement

  • Scale best practices

  • Improve navigation

  • See 12 more

Top Channels

Channels Used

  • social media

  • mobile

  • mobile app

  • Facebook

  • Twitter

  • offline

  • website

  • point of sale

  • e-mail

  • phone calls

  • user generated content

  • blogs

  • games

  • video

  • on premises

  • trade shows

  • text SMS

  • chat

  • Instagram

  • events

  • Whatsapp

  • review sites

  • Amazon

  • movies

  • mass media

  • television

  • LinkedIn

  • newsletter

  • Pinterest

  • out of home

  • brochure

  • print media

  • magazine

  • newspaper

  • promotions

  • radio

  • See 33 more
  • social media

  • mobile

  • mobile app

  • Facebook

  • Twitter

  • offline

  • website

  • point of sale

  • e-mail

  • phone calls

  • user generated content

  • blogs

  • games

  • video

  • on premises

  • trade shows

  • text SMS

  • chat

  • Instagram

  • events

  • Whatsapp

  • review sites

  • Amazon

  • movies

  • mass media

  • television

  • LinkedIn

  • newsletter

  • Pinterest

  • out of home

  • brochure

  • print media

  • magazine

  • newspaper

  • promotions

  • radio

  • See 33 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

high

{{{rsh_C_1}}}

Business Setting