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OpenText ECM vs Lucidchart: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for OpenText ECM medium Failure Risk for Lucidchart low
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Comparison Summary

This comparison report of OpenText ECM vs. Lucidchart is based on a specific set of business needs and context. The comparison uses 6528 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText ECM and Lucidchart

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText ECM covers Content Management, Workflow Management, Collaboration with Website, Sales Document Management with Offline, etc.

Lucidchart focuses on Collaboration, Workflow Management, Sales Document Management, Content Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText ECM

Focus area

Software Failure Risk

  • medium

logo Lucidchart

Focus area

Lucidchart is better than OpenText ECM for

Software Failure Risk

  • low

About

Enterprise Content Management Software ECM Software | OpenText

Lucidchart: Online Diagram Software & Visual Solution

Financials

NA

Business Need

Total Processes
(we found evidences for)

26

64

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction

content management

Read Reviews (66)

Read Reviews (64)

content sharing

Read Reviews (3)

Read Reviews (51)

searching for content

Read Reviews (2)

Read Reviews (0)

content publishing

Read Reviews (2)

Read Reviews (0)

content curation

Read Reviews (1)

Read Reviews (11)

workflow management

Read Reviews (25)

Read Reviews (287)

collaboration

Read Reviews (18)

Read Reviews (555)

sales document management

Read Reviews (7)

Read Reviews (64)

digital signature

Read Reviews (2)

Read Reviews (0)

contract management

Read Reviews (2)

Read Reviews (3)

document sharing

Read Reviews (2)

Read Reviews (38)

communication management

Read Reviews (6)

Read Reviews (42)

sending & publishing communications

Read Reviews (6)

Read Reviews (40)

campaign management

Read Reviews (4)

Read Reviews (7)

customer case management

Read Reviews (4)

Read Reviews (2)

products & pricelist management

Read Reviews (4)

Read Reviews (14)

helpdesk management

Read Reviews (3)

Read Reviews (17)

bundling of products

Read Reviews (3)

Read Reviews (0)

engagement management

Read Reviews (2)

Read Reviews (27)

knowledge management

Read Reviews (1)

Read Reviews (7)

training & onboarding

Read Reviews (0)

Read Reviews (28)

managing social media account

Read Reviews (0)

Read Reviews (6)

engaging on social media

Read Reviews (0)

Read Reviews (2)

scheduling post to social media

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (11)

managing social media account

Read Reviews (0)

Read Reviews (6)

engaging on social media

Read Reviews (0)

Read Reviews (2)

scheduling post to social media

Read Reviews (0)

Read Reviews (2)

generation of new leads

Read Reviews (0)

Read Reviews (7)

customer feedback management

Read Reviews (0)

Read Reviews (4)

competitive intelligence

Read Reviews (0)

Read Reviews (4)

sales review & feedback

Read Reviews (0)

Read Reviews (3)

account management

Read Reviews (0)

Read Reviews (2)

business development

Read Reviews (0)

Read Reviews (2)

create learning path

Read Reviews (0)

Read Reviews (2)

courses & assessment

Read Reviews (0)

Read Reviews (2)

create learning path

Read Reviews (0)

Read Reviews (2)

contact list management

Read Reviews (0)

Read Reviews (2)

trade show marketing

Read Reviews (0)

Read Reviews (2)

rating and review management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Grow market share

  • Improve ROI

  • Improve internal communications

  • Launch new products

  • See 1 more

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Enhance customer relationships

  • Improve efficiency

  • Manage risk

  • Improve consistency

  • Improve visibility

  • Improve digital and social presence

  • Shorten ramp up time

  • See 8 more

Top Channels

Channels Used

  • website

  • chat

  • e-mail

  • social media

  • offline

  • user generated content

  • blogs

  • point of sale

  • video

  • mobile

  • phone calls

  • Facebook

  • Slack

  • trade shows

  • mobile app

  • games

  • events

  • movies

  • promotions

  • display advertisement

  • causes and charity

  • See 18 more

  • website

  • chat

  • e-mail

  • social media

  • offline

  • user generated content

  • blogs

  • point of sale

  • video

  • mobile

  • phone calls

  • Facebook

  • Slack

  • trade shows

  • mobile app

  • games

  • events

  • movies

  • promotions

  • display advertisement

  • causes and charity

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

{{{rsh_C_1}}}

low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting