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OpenText ECM vs Smartcat platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText ECM vs. Smartcat platform is based on a specific set of business needs and context. The comparison uses 1407 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText ECM and Smartcat platform

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText ECM covers Content Management, Workflow Management, Collaboration with Website, Sales Document Management with Offline, etc.

Smartcat platform focuses on Sales Document Management, Collaboration, Workflow Management, Content Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText ECM

Focus area

Software Failure Risk

  • medium

logo Smartcat platform

Focus area

Smartcat platform is better than OpenText ECM for

Software Failure Risk

  • medium

About

Enterprise Content Management Software ECM Software | OpenText

Smartcat: Experience Connected Translation

Financials

SERIES A

Business Need

Total Processes
(we found evidences for)

26

43

Total Goals
(we found evidences for)

4

12

Top Processes

Evidences indicate better relative satisfaction


content management

searching for content

content publishing


workflow management



sales document management

contract management


communication management

sending & publishing communications


campaign management


customer case management


products & pricelist management


helpdesk management


bundling of products


engagement management


compliance & governance


training & onboarding


contact list management


generation of new leads



sales call management


rating and review management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


billing and invoice management


international marketing


Top Goals

Goals Achieved

  • Grow market share

  • Improve ROI

  • Improve internal communications

  • Launch new products

  • See 1 more
  • Acquire customers

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve internal communications

  • Grow market share

  • Improve stakeholder relations

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Build brand awareness

  • Improve visibility

  • Improve digital and social presence

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • website

  • point of sale

  • chat

  • video

  • on premises

  • social media

  • Twitter

  • Slack

  • See 8 more
  • e-mail

  • phone calls

  • offline

  • website

  • point of sale

  • chat

  • video

  • on premises

  • social media

  • Twitter

  • Slack

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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high

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Business Setting