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Compare OpenText Hightail vs NetResults Tracker

Comparison Summary

For OpenText Hightail vs NetResults Tracker comparison, Our AI algorithm looked at 3897 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using OpenText Hightail and NetResults Tracker to solve their respective business needs.

Pros and cons of OpenText Hightail and NetResults Tracker

OpenText Hightail is more suited to businesses that require Collaboration and Content Management where as NetResults Tracker is focused towards Helpdesk Management and Knowledge Management with Chat .

logo OpenText Hightail

Focus area

OpenText Hightail is better than NetResults Tracker for

Software Failure Risk

  • low

logo NetResults Tracker

Focus area

NetResults Tracker is better than OpenText Hightail for

Software Failure Risk

  • medium

About

Hightail: File sharing & creative collaboration

NetResults Tracker: Web-based Collaboration Software for ...

Age

1996

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

23

Total Goals
(we found evidences for)

8

4

Top Processes

Evidences indicate better relative satisfaction



content management

content publishing


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

contract management

proposal & quote management



rating and review management


workflow management


engagement management

engaging and following up


sales review & feedback


contact list management


training & onboarding


customer feedback management


helpdesk management




campaign management



generation of new leads


performance management


products & pricelist management


knowledge management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve internal communications

  • Improve consistency

  • See 5 more
  • Enhance customer relationships

  • Improve efficiency

  • Improve visibility

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • offline

  • on premises

  • e-mail

  • phone calls

  • print media

  • magazine

  • chat

  • user generated content

  • blogs

  • See 6 more
  • offline

  • on premises

  • e-mail

  • phone calls

  • print media

  • magazine

  • chat

  • user generated content

  • blogs

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting