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Compare OpenWater vs NetSuite Field Service Management ''formerly NextService''

Comparison Summary

For OpenWater vs NetSuite Field Service Management ''formerly NextService'' comparison, Our AI algorithm looked at 2086 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using OpenWater and NetSuite Field Service Management ''formerly NextService'' to solve their respective business needs.

Pros and cons of OpenWater and NetSuite Field Service Management ''formerly NextService''

OpenWater is more suited to businesses that require Social Media Management with Website and Workflow Management where as NetSuite Field Service Management ''formerly NextService'' is focused towards Engagement Management and Social Media Management .

logo OpenWater

Focus area

Software Failure Risk

  • low

logo NetSuite Field Service Management ''formerly NextService''

Focus area

Software Failure Risk

  • low

About

Application and Review Software - OpenWater

Field Service Management Software for NetSuite

Age

1977

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

46

44

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

engaging on social media

scheduling post to social media


engagement management

engaging and following up


workflow management


sales document management

proposal & quote management


campaign management


contact list management

creating contact list


communication management

sending & publishing communications


training & onboarding


rating and review management



content management


customer feedback management

measuring customer satisfaction


sales review & feedback



generation of new leads



business development


billing and invoice management




competitive intelligence


sales call management


lifetime value management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Grow market share

  • See 5 more
  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more
  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting