NetSuite Field Service Management (formerly NextService) Overview
NextService enhances NetSuite with a modern interface, boosting user engagement and productivity. It offers comprehensive field service management, including scheduling, dispatch, asset management, and robust analytics.
Use Cases
Customers recommend Engagement Management, Social Media Analytics, Sales Document Management, as the business use cases that they have been most satisfied with while using NetSuite Field Service Management (formerly NextService).
Business Priorities
Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using NetSuite Field Service Management (formerly NextService).
NetSuite Field Service Management (formerly NextService) Use-Cases and Business Priorities: Customer Satisfaction Data
NetSuite Field Service Management (formerly NextService)'s features include Recording, Dashboard, Capture Information, etc. and NetSuite Field Service Management (formerly NextService) support capabilities include Phone Support, 24/7 Support, Email Support, etc. also NetSuite Field Service Management (formerly NextService) analytics capabilities include Analytics, and Custom Reports.
NetSuite Field Service Management (formerly NextService), GorillaDesk, GoSpotCheck, FieldEZ, Housecall Pro, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
NetSuite Field Service Management (formerly NextService) Customer wins, Customer success stories, Case studies
How does NetSuite Field Service Management (formerly NextService) address your Engagement Management Challenges?
Why is NetSuite Field Service Management (formerly NextService) the best choice for Sales Document Management?
Why is NetSuite Field Service Management (formerly NextService) the best choice for Workflow Management?
What makes NetSuite Field Service Management (formerly NextService) ideal for Onboarding?
11 buyers and buying teams have used Cuspera to assess how well NetSuite Field Service Management (formerly NextService) solved their Field Service Management needs. Cuspera uses 984 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Frequently Asked Questions(FAQ)
for NetSuite Field Service Management (formerly NextService)
What is NetSuite Field Service Management (formerly NextService)?
NextService is a field service management built for NetSuite and functional on any device. Enhancing NetSuite with a modern user interface and user experience improves user engagement and team productivity. It helps customers grow their business through exceptional customer engagement and empower customers to exceed expectations and cultivates a reputation for excellence, also helps clients achieve their business objectives.
It helps in increasing service revenues, improve operational efficiency, and boost the brand. It leverages native NetSuite functionality (like inventory, customers, locations and more) and adds scheduling and dispatch, customer asset management and a robust mobile app – to deliver a comprehensive field service management solution along with in-depth reports and analytics and even automating preventive maintenance and other repeatable service offerings. The NextService Scheduler provides robust viewing filters (technician, region, technician skills, labor cost, more) along with the ability to view the status of every job and every technician in real-time. The Scheduler includes pop-ups that enable office personnel to access customer, location, job, asset and other information directly from the Scheduler.
Some of its features include delighting the customers with efficient scheduling and dispatch, automated preventive maintenance programs, comprehensive analytics and more, tailored work orders to meet an unlimited spectrum of workflows, asset records to accommodate any device and any industry, flexible filters ensuring the right technician is assigned to the right job every time and many more.
What is NetSuite Field Service Management (formerly NextService) used for?
What are the top features of NetSuite Field Service Management (formerly NextService)?
What are NetSuite Field Service Management (formerly NextService) alternatives?
Where is NetSuite Field Service Management (formerly NextService) located?
Peers used NetSuite Field Service Management (formerly NextService) for engagement management and social media analytics
NetSuite Field Service Management (formerly NextService) Competitors
NetSuite Field Service Management (formerly NextService) Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (143) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (143) |
Software Failure Risk Guidance
?for NetSuite Field Service Management (formerly NextService)
Overall Risk Meter
Top Failure Risks for NetSuite Field Service Management (formerly NextService)
Oracle Corporation News
Oracle ACE Sadia Tahseen Excels in Enterprise Middleware and Cloud Integration
Sadia Tahseen, recognized as an Oracle ACE, excels in enterprise middleware and cloud integration, showcasing her expertise in Oracle SOA, OCI, and OIC. The Oracle ACE program honors individuals for their significant contributions and leadership in the Oracle community. Tahseen's recognition underscores her impact as a thought leader and mentor, highlighting her role in driving digital transformation and innovation.
Oracle Health Secures TEFCA QHIN Designation, Further Strengthening Interoperability Leadership
Oracle Health has been designated as a Qualified Health Information Network (QHIN) under the Trusted Exchange Framework and Common Agreement (TEFCA). This designation enhances Oracle's interoperability capabilities, allowing seamless health data exchange across providers, payers, and government agencies. Oracle Health Information Network, powered by Oracle Cloud Infrastructure, offers a comprehensive view of patient data, improving care delivery and reducing redundant processes.
Orca Security Now Available on Oracle Cloud Marketplace
Orca Security's Cloud Native Application Protection Platform is now available on Oracle Cloud Marketplace, allowing Oracle Cloud Infrastructure users to enhance their security posture with agentless deployment. This integration offers instant-on security, comprehensive risk detection, and continuous compliance, leveraging Orca's SideScanningTM technology and AI capabilities. The partnership strengthens Orca's commitment to Oracle's ecosystem, providing customers with efficient security solutions.
StorPool Storage Unveils Next-Generation HCI Software Stack Integrated with Oracle Virtualization
StorPool Storage has launched a new hyper-converged infrastructure (HCI) software stack that integrates with Oracle Virtualization, enhancing storage solutions for Oracle environments.
Oracle Corporation Profile
HQ Location
500 Oracle Parkway Redwood Shores, CA 94065
Employees
10001+
Social
Financials
IPO
What solutions does NetSuite Field Service Management (formerly NextService) provide for Social Media Analytics?