NetSuite Field Service Management (formerly NextService) Product Overview

NextService enhances NetSuite with a modern interface, boosting user engagement and productivity. It offers comprehensive field service management, including scheduling, dispatch, asset management, and robust analytics.

How satisfied the customers are with NetSuite Field Service Management (formerly NextService) use-cases

NetSuite Field Service Management (formerly NextService) Customer Insights, Testimonials and Case Studies

How efficiently Does NetSuite Field Service Management (formerly NextService) manage your Engagement Management?

How can NetSuite Field Service Management (formerly NextService) optimize your Social Media Analytics Workflow?

What Are the key features of NetSuite Field Service Management (formerly NextService) for Sales Document Management?

What solutions does NetSuite Field Service Management (formerly NextService) provide for Workflow Management?

What benefits does NetSuite Field Service Management (formerly NextService) offer for Onboarding?

What is NetSuite Field Service Management (formerly NextService)?

NextService is a field service management built for NetSuite and functional on any device. Enhancing NetSuite with a modern user interface and user experience improves user engagement and team productivity. It helps customers grow their business through exceptional customer engagement and empower customers to exceed expectations and cultivates a reputation for excellence, also helps clients achieve their business objectives.

It helps in increasing service revenues, improve operational efficiency, and boost the brand. It leverages native NetSuite functionality (like inventory, customers, locations and more) and adds scheduling and dispatch, customer asset management and a robust mobile app – to deliver a comprehensive field service management solution along with in-depth reports and analytics and even automating preventive maintenance and other repeatable service offerings. The NextService Scheduler provides robust viewing filters (technician, region, technician skills, labor cost, more) along with the ability to view the status of every job and every technician in real-time. The Scheduler includes pop-ups that enable office personnel to access customer, location, job, asset and other information directly from the Scheduler.

Some of its features include delighting the customers with efficient scheduling and dispatch, automated preventive maintenance programs, comprehensive analytics and more, tailored work orders to meet an unlimited spectrum of workflows, asset records to accommodate any device and any industry, flexible filters ensuring the right technician is assigned to the right job every time and many more.

What is NetSuite Field Service Management (formerly NextService) used for?

NetSuite Field Service Management (formerly NextService) is a Field Service Management Software mainly used by its customers to Increase Sales & Revenue and Improve Internal Communications by Engagement Management, Social Media Analytics and Sales Document Management .

What are the top features of NetSuite Field Service Management (formerly NextService)?

Recording, Dashboard and Capture information are some of the top features of NetSuite Field Service Management (formerly NextService).

What are NetSuite Field Service Management (formerly NextService) alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for NetSuite Field Service Management (formerly NextService).

Where is NetSuite Field Service Management (formerly NextService) located?

NetSuite Field Service Management (formerly NextService) is headquartered at 500 Oracle Parkway Redwood Shores, CA 94065.

11 buyers and buying teams have used Cuspera to assess how well NetSuite Field Service Management (formerly NextService) solved their Field Service Management needs. Cuspera uses 984 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

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Peers used NetSuite Field Service Management (formerly NextService) for engagement management and social media analytics

NetSuite Field Service Management (formerly NextService) Competitors

NetSuite Field Service Management (formerly NextService) Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.47/5 ★

Read Reviews (36)
Custom Reports

4.26/5 ★

Read Reviews (143)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.47/5 ★

Read Reviews (36)
Custom Reports

4.26/5 ★

Read Reviews (143)

Software Failure Risk Guidance

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for NetSuite Field Service Management (formerly NextService)

Overall Risk Meter

Low Medium High

Top Failure Risks for NetSuite Field Service Management (formerly NextService)

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Oracle Corporation Profile

Company Name

Oracle Corporation

Company Website

https://www.oracle.com/index.html

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

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Financials

IPO