Overview: Oracle CRM On Demand and Solve CRM as CRM Category solutions.

Oracle CRM On Demand is tailored for businesses seeking robust customer relationship enhancements through comprehensive analytics and custom report options. Its main channels like phone and partnerships cater to larger enterprises across various industries. Conversely, Solve CRM excels in managing contacts and fostering engagement using flexible integrations and real-time communication options, making it an attractive solution for industries such as Real Estate or Non-Profits.

Oracle CRM On Demand and Solve CRM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Oracle CRM On Demand focuses on workflow, engagement, and contact management. It supports sales document and relationship management, fitting enterprises needing a streamlined sales process. read more →

Solve CRM emphasizes contact list and engagement management, supporting collaboration and communication. It’s ideal for customer-focused businesses that prioritize relationship history tracking. read more →

Business Goals

Oracle CRM On Demand aims to enhance relationships, increase sales, and customer acquisition. It suits enterprises looking to boost market visibility and ROI with strong sales strategies. read more →

Solve CRM helps enhance relationships and acquire customers, with a focus on scaling best practices. It benefits companies seeking to strengthen customer bonds through efficient communication. read more →

Core Features

Oracle CRM On Demand offers analytics, custom reports, and seamless data operations. It's perfect for enterprises that demand in-depth insights and efficient data handling. read more →

Solve CRM integrates well, providing ease of migration and security. It fits businesses preferring strong data import capabilities and secure communication management. read more →

Vendor Support

Oracle CRM On Demand ensures comprehensive 24/7 support via phone, email, and chat, aligning with enterprises that require constant assistance for complex operations. read more →

Solve CRM also offers 24/7 support, slightly prioritizing mobile and email support, beneficial for businesses demanding robust, round-the-clock support that complements flexible environments. read more →

Segments and Industries

Oracle CRM On Demand serves large enterprises and management consulting, computer software, and telecommunications industries, effective for heavyweights in varied fields. read more →

Solve CRM excels with large enterprises in Real Estate and Non-Profit sectors, catering to organizations needing detailed contact and communication management. read more →

Operational Alignment

Oracle CRM On Demand aligns with complex workflows of large organizations, designed for extensive operational scales and demanding environments. read more →

Solve CRM aligns with companies that need flexible communication tools, catering to diverse operating scales with a simpler, adaptable structure. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

Phone Support

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Email Support

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Chat Support

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24/7 Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Oracle CRM On Demand and Solve CRM

What Are the key features of Oracle CRM On Demand and Solve CRM for Workflow Management?

Oracle Crm On Demand and Solve Crm both offer workflow management capabilities. Oracle Crm On Demand provides a dynamic workflow/expression builder tool, enabling users to create custom workflows and enforce business process requirements. Solve Crm focuses on simplifying workflows for small businesses, providing a one-stop shop for information and streamlining project-heavy processes. However, Solve Crm's workflow implementation can be complex. Oracle Crm On Demand's workflow features have limitations in specific situations, such as creating new contacts and scheduling routines.

"...Workflow, integration and analytics are available to accomplish most requirements provided the requirements are well defined...." Peer review by Eric Steege, Computer Software

"...It made it very easy to structure things to fit my unique workflow...." Peer review by Lecia, Delta Grand Hotel

What benefits does Oracle CRM On Demand and Solve CRM offer for Contact List Management?

Oracle Crm On Demand and Solve Crm both help manage customer contact information. Oracle Crm On Demand is used for tracking sales and potential customers, while Solve Crm focuses on managing client and customer data. Oracle Crm On Demand requires users to jump between objects to create new contacts and sales information, while Solve Crm has a more user-friendly interface. Solve Crm also offers the ability to analyze trends in client data and collaborate on projects. However, both have limitations, such as creating blank contacts.

"...We were trying to create a single master system to record all customer information and contacts to the business...." Peer review by Administrator

"...As a commercial real estate broker, I track contacts; sales projects; activities; task assignments and more with Solve 360...." Peer review by Kathleen H., Real Estate

How can Oracle CRM On Demand and Solve CRM optimize your Engagement Management Workflow?

Oracle Crm On Demand and Solve Crm both facilitate customer engagement by tracking interactions and organizing follow-up activities. Oracle Crm On Demand provides a more comprehensive view of customer history and needs, while Solve Crm offers greater flexibility and ease of use for managing individual client engagements. Oracle Crm On Demand may be more suited for large organizations with a high volume of customer interactions, while Solve Crm is better suited for smaller organizations or those focused on specific client relationships. One limitation of both systems is that they may not be suitable for sending marketing-related follow-up materials directly from contact records.

"...The CRM software also facilitated easy follow up of quotes...." Peer review by Richard C, Inside Sales Engineer

"...Lots of great features - Google sheets report integration (slice, dice, geo-reference, and pivot the data anyway you want), click to call, easy to navigate activity window, flexible workflows and follow-ups, individualised task lists and on and on...." Peer review by Carl B., Director