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PayPal Zettle vs Retail Pro: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of PayPal Zettle vs. Retail Pro is based on a specific set of business needs and context. The comparison uses 742 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing PayPal Zettle and Retail Pro

PayPal Zettle, and Retail Pro belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

PayPal Zettle covers Competitive Intelligence, Engagement Management, Social Media Management, Helpdesk Management, etc.

Retail Pro focuses on Helpdesk Management with Phone Calls, Promotion Management with Promotions, Advocacy Management with Promotions, Workflow Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo PayPal Zettle

Focus area

Software Failure Risk

  • medium

logo Retail Pro

Focus area

Software Failure Risk

  • low

About

Tools to build your business

Build data-driven operations with Retail Pro | Retail Pro

Financials

M&A

SEED

Business Need

Total Processes
(we found evidences for)

20

33

Total Goals
(we found evidences for)

4

4

Top Processes

Evidences indicate better relative satisfaction


competitive intelligence


engagement management

engaging and following up


social media management

social media analytics


helpdesk management


training & onboarding



products & pricelist management


promotion management


advocacy management


workflow management


knowledge management


sales call management


customer case management


Top Goals

Goals Achieved

  • Launch new products

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

Top Channels

Channels Used

  • offline

  • point of sale

  • promotions

  • phone calls

  • website

  • trade shows

  • user generated content

  • blogs

  • See 5 more
  • offline

  • point of sale

  • promotions

  • phone calls

  • website

  • trade shows

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting