Overview: Phocas and Holistics as Business Intelligence Category solutions.
Phocas targets businesses looking to boost sales through capabilities like forecasting and product management, mainly serving wholesale and construction sectors with high custom reporting needs. Holistics focuses more on enhancing customer relationships, providing strong social media tools, particularly suited for IT and consumer services. Both offer analytics and 24/7 support, but Phocas leans towards larger enterprises in industries with data-heavy reporting demands, whereas Holistics caters to businesses emphasizing communication and efficiency.
Phocas and Holistics: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Phocas supports competitive intelligence and offers helpdesk management to address customer inquiries effectively. read more →
Holistics emphasizes competitive intelligence and excels in social media analytics to monitor online presence. read more →
Business Goals
Phocas assists businesses in increasing sales and growing market share by acquiring new customers. read more →
Holistics helps in enhancing customer relationships and entering new markets. read more →
Core Features
Phocas offers extensive custom reports and seamless data import/export to facilitate data management. read more →
Holistics provides comprehensive analytics and superior custom reporting to drive insights from data. read more →
Vendor Support
Phocas includes 24/7 support, email, and phone support to meet varied business needs. read more →
Holistics offers around-the-clock support, though its focus is more on digital channels like email. read more →
User Segments and Industries
Predominantly used in the wholesale and construction sectors, Phocas caters to large enterprises. read more →
Holistics finds its place in IT and consumer services industries, preferred by enterprises and mid-market businesses. read more →
Operational Alignment
Phocas integrates into operational workflows of larger scale enterprises requiring detailed data insights. read more →
Holistics fits businesses prioritizing efficiency in communication and social media interactions. read more →
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Most deployed common Use Cases for Phocas and Holistics
How does Phocas and Holistics address your Competitive Intelligence Challenges?
How does Phocas and Holistics facilitate Collaboration?
Phocas in Action: Unique Use Cases
What makes Phocas ideal for Helpdesk Management?
How efficiently Does Phocas manage your Forecasting?
Why is Phocas the best choice for Contact List Management?
Holistics in Action: Unique Use Cases
How does Holistics facilitate Lead Analytics?
News
Latest Phocas News
Sydneys Phocas Software courts global buyers - The Australian Financial Review
Sydney-based Phocas Software is exploring opportunities with global buyers.