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Phocas vs Phrazor: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Phocas vs. Phrazor is based on a specific set of business needs and context. The comparison uses 5433 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Phocas and Phrazor

Phocas, Phrazor, Stratum Analytics, SAP Lumira, etc., belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Phocas covers Competitive Intelligence, Helpdesk Management with E-Mail, Forecasting, Collaboration, etc.

Phrazor focuses on Competitive Intelligence, Social Media Management, Performance Management, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Phocas

Focus area

Software Failure Risk

  • medium

logo Phrazor

Focus area

Phrazor is better than Phocas for

Software Failure Risk

  • medium

About

Phocas: Business Intelligence Software and Data Analytics

Self-service BI tool providing end-to-end reporting automation to business users

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

41

46

Total Goals
(we found evidences for)

7

11

Top Processes

Evidences indicate better relative satisfaction


competitive intelligence


helpdesk management




contact list management


training & onboarding


loyalty management

identify target customers


generation of new leads


products & pricelist management




sales incentive management


campaign management

campaign monitoring


social media management

social media analytics


revenue cycle management


engagement management

engaging and following up


business development


rating and review management




performance management


communication management

sending & publishing communications


relationship management


category management


customer feedback management

measuring customer satisfaction


sales document management

proposal & quote management



content management


workflow management


lead qualification: technographic


lead qualification

lead qualification: technographic







social media marketing


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more
  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Grow market share

  • Enhance customer relationships

  • Improve visibility

  • Improve efficiency

  • Improve stakeholder relations

  • Improve consistency

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • print media

  • magazine

  • social media

  • mass media

  • television

  • user generated content

  • blogs

  • video

  • support groups

  • mobile

  • games

  • on premises

  • website

  • See 13 more
  • promotions

  • offline

  • point of sale

  • print media

  • magazine

  • social media

  • mass media

  • television

  • user generated content

  • blogs

  • video

  • support groups

  • mobile

  • games

  • on premises

  • website

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting