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Phocas vs ZAP Data Hub: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Phocas vs. ZAP Data Hub is based on a specific set of business needs and context. The comparison uses 3315 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Phocas and ZAP Data Hub

Phocas, ZAP Data Hub, Stratum Analytics, SAP Lumira, etc., belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Phocas covers Competitive Intelligence, Helpdesk Management with E-Mail, Forecasting, Collaboration, etc.

ZAP Data Hub focuses on Competitive Intelligence, Social Media Management, Engagement Management with Offline, Database Marketing, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Phocas

Focus area

Software Failure Risk

  • medium

logo ZAP Data Hub

Focus area

Software Failure Risk

  • low

About

Phocas: Business Intelligence Software and Data Analytics

ZAP Data Hub - Analyze Business Data | ZAP - ZAP BI

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

19

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


competitive intelligence


helpdesk management




contact list management


training & onboarding


loyalty management

identify target customers


generation of new leads


products & pricelist management




sales incentive management


campaign management

campaign monitoring


social media management

social media analytics


revenue cycle management


engagement management

engaging and following up


business development


rating and review management




performance management


communication management

sending & publishing communications


sales document management


database marketing


workflow management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more
  • Improve ROI

  • Manage risk

  • Enhance customer relationships

  • Grow market share

  • Improve digital and social presence

  • Scale best practices

  • Acquire customers

  • See 4 more

Top Channels

Channels Used

  • offline

  • trade shows

  • mobile

  • events

  • point of sale

  • on premises

  • mobile app

  • channel partners

  • See 5 more
  • offline

  • trade shows

  • mobile

  • events

  • point of sale

  • on premises

  • mobile app

  • channel partners

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting