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Phrase TMS (formerly Memsource) vs Google My Business: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Phrase TMS (formerly Memsource) vs. Google My Business is based on a specific set of business needs and context. The comparison uses 8051 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Phrase TMS (formerly Memsource) and Google My Business

Phrase TMS (formerly Memsource), and Google My Business belong to a category of solutions that help Local Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Phrase TMS (formerly Memsource) covers Workflow Management, Collaboration, Content Management with Promotions, Helpdesk Management with User Generated Content, etc.

Google My Business focuses on Advertisement with Social Media, Rating And Review Management with Website, Engagement Management, Social Media Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Phrase TMS (formerly Memsource)

Focus area

Software Failure Risk

  • low

logo Google My Business

Focus area

Google My Business is better than Phrase TMS (formerly Memsource) for

Software Failure Risk

  • medium

About

Innovative Translation Tools

Google My Business – Drive Customer Engagement on Google

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

25

108

Total Goals
(we found evidences for)

7

18

Top Processes

Evidences indicate better relative satisfaction


workflow management



content management

content publishing


helpdesk management



sales document management

proposal & quote management


social media management

social media analytics


communication management

sending & publishing communications


lead qualification

lead qualification: technographic


knowledge management


engagement management

engaging and following up


training & onboarding


customer feedback management


products & pricelist management


rating and review management


generation of new leads



competitive intelligence




call transcription




sales call management

call transcription



contact list management


reputation management


social media marketing


identify target customers


loyalty management

identify target customers


campaign management


lifetime value management


category management


promotion management



conversion management






sales review & feedback




create learning path


courses & assessment

create learning path



opportunity management



business development


trade show marketing



segmentation and targeting


Top Goals

Goals Achieved

  • Enter new markets internationally or locally

  • Improve consistency

  • Acquire customers

  • Improve digital and social presence

  • Improve brand engagement

  • Increase sales & revenue

  • Improve internal communications

  • See 4 more
  • Acquire customers

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Grow market share

  • Launch new products

  • Improve ROI

  • Improve efficiency

  • Improve brand engagement

  • Improve stakeholder relations

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • Improve internal communications

  • Reduce bounce

  • See 15 more

Top Channels

Channels Used

  • social media

  • website

  • phone calls

  • offline

  • promotions

  • on premises

  • Facebook

  • user generated content

  • e-mail

  • blogs

  • video

  • mobile

  • review sites

  • point of sale

  • Yelp

  • Instagram

  • text SMS

  • coupons

  • mobile app

  • print media

  • Twitter

  • magazine

  • LinkedIn

  • chat

  • display advertisement

  • Facebook page

  • Pinterest

  • Amazon

  • out of home

  • billboards

  • trade shows

  • mass media

  • Tripadvisor

  • games

  • Doubleclick

  • newsletter

  • events

  • television

  • mobile ads

  • newspaper

  • radio

  • brochure

  • causes and charity

  • Snapchat

  • Glassdoor

  • See 42 more
  • social media

  • website

  • phone calls

  • offline

  • promotions

  • on premises

  • Facebook

  • user generated content

  • e-mail

  • blogs

  • video

  • mobile

  • review sites

  • point of sale

  • Yelp

  • Instagram

  • text SMS

  • coupons

  • mobile app

  • print media

  • Twitter

  • magazine

  • LinkedIn

  • chat

  • display advertisement

  • Facebook page

  • Pinterest

  • Amazon

  • out of home

  • billboards

  • trade shows

  • mass media

  • Tripadvisor

  • games

  • Doubleclick

  • newsletter

  • events

  • television

  • mobile ads

  • newspaper

  • radio

  • brochure

  • causes and charity

  • Snapchat

  • Glassdoor

  • See 42 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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high

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting