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Pipeline CRM vs BUSINESSNEXT (formerly CRMNEXT): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Pipeline CRM vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 10397 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Pipeline CRM and BUSINESSNEXT (formerly CRMNEXT)

Pipeline CRM, BUSINESSNEXT (formerly CRMNEXT), Freshsales, Copper, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Pipeline CRM covers Engagement Management, Lead Tracking with E-Mail, Communication Management with E-Mail, Contact List Management, etc.

BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

"It's a big project switching to a different CRM. Onboarding Services figured it out, as opposed to me learning it all first and then making a decision. " - Suzanne Croisdale

"Strong focus on customer centricity is our business motto and we consistently aim to deliver superior value with an excellent and caring experience for the customer. CRMNEXT platform has proven to be a great enabler in this endeavour. With its stron...g integration capabilities, easy renewals management, and faster retail web sales management we have been able to take our service to the next level by providing the best customer experience at every touchpoint. " - K V DIPU

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Pipeline CRM

Focus area

Pipeline CRM is better than BUSINESSNEXT (formerly CRMNEXT) for

Software Failure Risk

  • medium

logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than Pipeline CRM for

Software Failure Risk

  • low

About

Sales Pipeline Enablement Platform

The #1 CRM For Banking And Insurance

Age

2006

Financials

SERIES A

SERIES A

Business Need

Total Processes
(we found evidences for)

98

24

Total Goals
(we found evidences for)

14

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

tracking & monitoring communications

sending & publishing communications


contact list management

creating contact list




sales document management

proposal & quote management

contract management



promotion management


discount management



pipeline management


generation of new leads


training & onboarding



workflow management


relationship management



knowledge management


campaign monitoring


business development


customer feedback management

measuring customer satisfaction

measuring net promoter score


conversion management


lifetime value management


sales call management

meeting management


lead qualification

lead qualification: demographic


conference call management


sales review & feedback


follower management


account management





opportunity management


performance management


content management

searching for content


rating and review management


products & pricelist management


revenue cycle management



competitive intelligence





motivation management




subscription management


customer case management



social media management

social media analytics


personalized marketing





category management




segmentation and targeting


calendar management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Scale best practices

  • Enter new markets internationally or locally

  • Launch new products

  • Improve navigation

  • Improve visibility

  • Shorten ramp up time

  • Establish thought leadership

  • See 11 more
  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

low

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No Data

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting