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Platformax CRM vs Blackbaud eTapestry: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Platformax CRM medium Failure Risk for Blackbaud eTapestry medium
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Comparison Summary

This comparison report of Platformax CRM vs. Blackbaud eTapestry is based on a specific set of business needs and context. The comparison uses 3549 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Platformax CRM and Blackbaud eTapestry

Platformax CRM, Blackbaud eTapestry, SalesNexus, Claritysoft CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Platformax CRM covers Engagement Management with E-Mail, Helpdesk Management with Website, Communication Management with E-Mail, Contact List Management, etc.

Blackbaud eTapestry focuses on Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

"Platformax is helping us co-ordinate and keep track of our sales efforts in an efficient and organised manner. It takes a while to get into the habit but it is well worth it. " - Paromita Sanatani

"Our new case statement is a living, breathing document that helps us communicate the heart of our mission, backs it up with data, and shares our future. " - Natalie Fortunato

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Platformax CRM

Focus area

Software Failure Risk

  • medium

logo Blackbaud eTapestry

Focus area

Software Failure Risk

  • medium

About

Inside sales CRM, generate more leads with prospecting and sales management

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Age

2014

1981

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

42

55

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (29)

Read Reviews (43)

engaging and following up

Read Reviews (18)

Read Reviews (40)

helpdesk management

Read Reviews (25)

Read Reviews (59)

communication management

Read Reviews (20)

Read Reviews (42)

tracking & monitoring communications

Read Reviews (9)

Read Reviews (7)

sending & publishing communications

Read Reviews (4)

Read Reviews (31)

contact list management

Read Reviews (20)

Read Reviews (26)

contacts history

Read Reviews (3)

Read Reviews (3)

lead tracking

Read Reviews (17)

Read Reviews (3)

relationship management

Read Reviews (14)

Read Reviews (11)

pipeline management

Read Reviews (12)

Read Reviews (0)

generation of new leads

Read Reviews (11)

Read Reviews (0)

training & onboarding

Read Reviews (7)

Read Reviews (44)

workflow management

Read Reviews (5)

Read Reviews (7)

sales review & feedback

Read Reviews (4)

Read Reviews (0)

campaign management

Read Reviews (3)

Read Reviews (25)

campaign monitoring

Read Reviews (3)

Read Reviews (3)

sales call management

Read Reviews (3)

Read Reviews (0)

opportunity management

Read Reviews (2)

Read Reviews (0)

performance management

Read Reviews (2)

Read Reviews (0)

follower management

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (2)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

discount management

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (1)

Read Reviews (18)

social media analytics

Read Reviews (1)

Read Reviews (15)

competitive intelligence

Read Reviews (1)

Read Reviews (5)

knowledge management

Read Reviews (1)

Read Reviews (4)

contract management

Read Reviews (0)

Read Reviews (10)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (14)

contract management

Read Reviews (0)

Read Reviews (10)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

social media marketing

Read Reviews (0)

Read Reviews (7)

touchpoint management

Read Reviews (0)

Read Reviews (5)

channel management

Read Reviews (0)

Read Reviews (5)

membership management

Read Reviews (0)

Read Reviews (3)

content management

Read Reviews (0)

Read Reviews (2)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • video

  • print media

  • magazine

  • promotions

  • chat

  • point of sale

  • omnichannel

  • Slack

  • See 11 more

  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • video

  • print media

  • magazine

  • promotions

  • chat

  • point of sale

  • omnichannel

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting