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Platformax CRM vs Front: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Platformax CRM medium Failure Risk for Front medium
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Comparison Summary

This comparison report of Platformax CRM vs. Front is based on a specific set of business needs and context. The comparison uses 4126 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Platformax CRM and Front

Platformax CRM, SalesNexus, Claritysoft CRM, etc., belong to a category of solutions that help CRM, whereas Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Platformax CRM covers Engagement Management with E-Mail, Helpdesk Management with Website, Communication Management with E-Mail, Contact List Management, etc.

Front focuses on Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

"Platformax is a great tool to keep track of and chase clients, especially the Prospecting tool. Besides that, the guys have been extremely kind in helping us set everything up and configuring some key functionalities for our business. " - Sergio Ermacora

"Our loan officers are 1200% more productive than your average industry loan officer. Our technology and our mission-driven ethos, we believe, have been able to drive productivity without having commissions. " - Sarah Pierce

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Platformax CRM

Focus area

Software Failure Risk

  • medium

logo Front

Focus area

Front is better than Platformax CRM for

Software Failure Risk

  • medium

About

Inside sales CRM, generate more leads with prospecting and sales management

Customer Communication hub connecting all communication channels

Age

2014

2013

Financials

PRIVATE

SERIES D

Business Need

Total Processes
(we found evidences for)

42

68

Total Goals
(we found evidences for)

3

12

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (29)

Read Reviews (85)

engaging and following up

Read Reviews (18)

Read Reviews (57)

helpdesk management

Read Reviews (25)

Read Reviews (48)

communication management

Read Reviews (20)

Read Reviews (147)

tracking & monitoring communications

Read Reviews (9)

Read Reviews (16)

sending & publishing communications

Read Reviews (4)

Read Reviews (64)

contact list management

Read Reviews (20)

Read Reviews (19)

contacts history

Read Reviews (3)

Read Reviews (5)

lead tracking

Read Reviews (17)

Read Reviews (2)

relationship management

Read Reviews (14)

Read Reviews (1)

pipeline management

Read Reviews (12)

Read Reviews (2)

generation of new leads

Read Reviews (11)

Read Reviews (1)

training & onboarding

Read Reviews (7)

Read Reviews (58)

workflow management

Read Reviews (5)

Read Reviews (123)

sales review & feedback

Read Reviews (4)

Read Reviews (2)

campaign management

Read Reviews (3)

Read Reviews (0)

campaign monitoring

Read Reviews (3)

Read Reviews (0)

sales call management

Read Reviews (3)

Read Reviews (3)

opportunity management

Read Reviews (2)

Read Reviews (0)

performance management

Read Reviews (2)

Read Reviews (1)

follower management

Read Reviews (2)

Read Reviews (1)

customer feedback management

Read Reviews (2)

Read Reviews (33)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (20)

discount management

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (1)

Read Reviews (43)

social media analytics

Read Reviews (1)

Read Reviews (23)

knowledge management

Read Reviews (1)

Read Reviews (5)

proposal & quote management

Read Reviews (0)

Read Reviews (32)

contract management

Read Reviews (0)

Read Reviews (4)

sales document management

Read Reviews (0)

Read Reviews (44)

proposal & quote management

Read Reviews (0)

Read Reviews (32)

contract management

Read Reviews (0)

Read Reviews (4)

conversion management

Read Reviews (0)

Read Reviews (10)

content management

Read Reviews (0)

Read Reviews (5)

rating and review management

Read Reviews (0)

Read Reviews (3)

lead qualification: technographic

Read Reviews (0)

Read Reviews (3)

lead qualification

Read Reviews (0)

Read Reviews (3)

lead qualification: technographic

Read Reviews (0)

Read Reviews (3)

revenue cycle management

Read Reviews (0)

Read Reviews (2)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

channel management

Read Reviews (0)

Read Reviews (2)

touchpoint management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve stakeholder relations

  • Improve consistency

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • chat

  • social media

  • text SMS

  • phone calls

  • Facebook

  • user generated content

  • website

  • blogs

  • Twitter

  • Slack

  • video

  • promotions

  • omnichannel

  • offline

  • on premises

  • mobile

  • mobile app

  • mass media

  • television

  • movies

  • print media

  • magazine

  • point of sale

  • See 21 more

  • e-mail

  • chat

  • social media

  • text SMS

  • phone calls

  • Facebook

  • user generated content

  • website

  • blogs

  • Twitter

  • Slack

  • video

  • promotions

  • omnichannel

  • offline

  • on premises

  • mobile

  • mobile app

  • mass media

  • television

  • movies

  • print media

  • magazine

  • point of sale

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting