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Qualaroo vs Qualtrics: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Qualaroo vs. Qualtrics is based on a specific set of business needs and context. The comparison uses 11529 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Qualaroo and Qualtrics

Qualaroo, Qualtrics, Delighted platform, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Qualaroo covers Collecting Feedback with Promotions, Engaging Conversational Surveys with Mobile, Social Media Management with Website, Training & Onboarding, etc.

Qualtrics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Qualaroo

Focus area

Software Failure Risk

  • low

logo Qualtrics

Focus area

Qualtrics is better than Qualaroo for

Software Failure Risk

  • low

About

Customer and User Feedback Software

Survey, Research & Experience Management Software | Qualtrics

Age

2002

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

57

109

Total Goals
(we found evidences for)

12

18

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


social media management

social media analytics


training & onboarding




generation of new leads


communication management

sending & publishing communications


contact list management


sales call management

meeting management


sales document management

proposal & quote management


loyalty management

identify target customers

customise loyalty program




segmentation and targeting


products & pricelist management



workflow management


competitive intelligence


lifetime value management


sales review & feedback





knowledge management


rating and review management


campaign management




customer case management



follower management


lead qualification



content management


business development


category management




reputation management


identify skill gaps


create learning path


courses & assessment

identify skill gaps

create learning path



international marketing




community building


advocacy management


trade show marketing



relationship management



conference call management


performance management


account management





motivation management


sales quota management


personalized marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve brand engagement

  • Launch new products

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Grow market share

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Grow market share

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve internal communications

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more
  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting