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Qualtrics Customer Experience vs Startquestion survey: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Qualtrics Customer Experience vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 4114 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Qualtrics Customer Experience and Startquestion survey

Qualtrics Customer Experience, Startquestion survey, Qualtrics CoreXM, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Qualtrics Customer Experience covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Loyalty Management, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

"With Qualtrics, NPS has risen every year, and CLOSING THE LOOP IS NOW SEAMLESS. " - Microsoft

"On behalf of the Quality Management Department of Deutsche Bank Polska S.A., I confirm cooperation with the Startquestion (Webankieta) in the field of surveys and customer satisfaction surveys. We started cooperation with the Startquestion (Webankie...ta) team in July 2017. The decision to cooperate was caused by the search for an appropriate tool to conduct customer satisfaction surveys in our company. The choice of Startquestion (Webankieta) was determined by the flexibility and reliability of the tool to carry out customer satisfaction surveys. We also highly evaluate solutions such as recurring reports and alerts - allowing you to automate many activities. During the cooperation, the team of Startquestion (Webankieta) demonstrated a high level of competence. They react quickly and with commitment to all our applications and problems. We hereby recommend Startquestion (Webankieta) to all companies wishing to conduct customer or employee satisfaction surveys and looking for a functional, reliable and customizable tool. " - Aneta Dobrakowska

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Qualtrics Customer Experience

Focus area

Qualtrics Customer Experience is better than Startquestion survey for

Software Failure Risk

  • medium

logo Startquestion survey

Focus area

Software Failure Risk

  • low

About

Customer Experience Management to understand the customers’ experiences and take the right actions

Survey software for professionals and companies researching clients, employees and the community

Age

2002

Financials

SERIES C

NA

Business Need

Total Processes
(we found evidences for)

57

24

Total Goals
(we found evidences for)

13

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


helpdesk management



social media management

social media analytics


loyalty management

customise loyalty program


training & onboarding


products & pricelist management



campaign management

campaign analytics


communication management

sending & publishing communications


lifetime value management



sales review & feedback


contact list management


rating and review management


sales document management

contract management





customer case management



competitive intelligence


workflow management


content management


reputation management



touchpoint management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve ROI

  • Increase sales & revenue

  • Increase customer life time value

  • Improve brand engagement

  • Build brand awareness

  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more
  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting