Comparison Summary
This comparison report of Qualtrics Customer Experience vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 3986 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics Customer Experience and Survey Planet
Qualtrics Customer Experience, Survey Planet, Qualtrics CoreXM, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics Customer Experience covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Loyalty Management, etc.
Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.
"The intuitive platform with integrated analytics has helped our company REDUCE CUSTOMER INSIGHTS REPORTING TIME BY 50%, enabling faster reactions to feedback and resulting in a 15% increase in acquisitions and MILLIONS IN INCREMENTAL REVENUES. " - Allianz
"SurveyPlanet is the best website to create surveys! It is very convenient, and it is possible to do many things even if you just decide to keep the free version. The biggest advantage to SurveyPlanet compared to other platforms is the unlimited numb...er of answers you can get. Thank you! " - Adrien Cabon
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Qualtrics Customer Experience
Focus area
Qualtrics Customer Experience is better than Survey Planet for
Software Failure Risk
Survey Planet
Focus area
Survey Planet is better than Qualtrics Customer Experience for
Software Failure Risk
About
Customer Experience Management to understand the customers’ experiences and take the right actions
Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience
Age
2002
Financials
SERIES C
NA
Business Need
Total Processes
(we found evidences for)
57
11
Total Goals
(we found evidences for)
13
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Grow market share
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Improve ROI
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Increase sales & revenue
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Increase customer life time value
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Improve brand engagement
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Build brand awareness
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Improve digital and social presence
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Scale best practices
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Launch new products
-
Enter new markets internationally or locally
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Establish thought leadership
- See 10 more
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Build brand awareness
-
Enhance customer relationships
-
Increase sales & revenue
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Acquire customers
- See 1 more
Top Channels
Channels Used
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social media
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social media
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
