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Compare Qualtrics vs Enghouse Insights

Comparison Summary

For Qualtrics vs Enghouse Insights comparison, Our AI algorithm looked at 9954 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Qualtrics and Enghouse Insights to solve their respective business needs.

Pros and cons of Qualtrics and Enghouse Insights

Qualtrics is more suited to businesses that require Customer Feedback Management and Engagement Management where as Enghouse Insights is focused towards Market Research and Helpdesk Management with Phone Calls .

logo Qualtrics

Focus area

Qualtrics is better than Enghouse Insights for

Software Failure Risk

  • low

logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

About

Survey, Research & Experience Management Software | Qualtrics

Technology for data-driven decision making

Age

2002

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

109

18

Total Goals
(we found evidences for)

18

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


helpdesk management



training & onboarding



communication management

sending & publishing communications

tracking & monitoring communications


loyalty management

customise loyalty program

identify target customers


products & pricelist management


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media


sales document management

proposal & quote management

contract management


rating and review management


workflow management


competitive intelligence




generation of new leads


lead qualification

lead qualification: technographic



campaign management


lifetime value management


category management




content management

content publishing


contact list management



reputation management


courses & assessment

identify skill gaps

create learning path



business development


knowledge management


international marketing




sales review & feedback



sales call management

meeting management


community building


advocacy management


trade show marketing



relationship management


customer case management



segmentation and targeting



conference call management


performance management


account management





motivation management


follower management



sales quota management


personalized marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Grow market share

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve internal communications

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more
  • Grow market share

Top Channels

Channels Used

  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more
  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting