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Qualtrics vs Spark Chart: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Qualtrics vs. Spark Chart is based on a specific set of business needs and context. The comparison uses 10576 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Qualtrics and Spark Chart

Qualtrics, Spark Chart, SurveyMonkey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Qualtrics covers Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.

Spark Chart focuses on Collecting Feedback with Promotions, Social Media Management with Social Media, Training & Onboarding, Market Research with Promotions, etc.

"Our mantra is power to the people, and so we empower consumers with data. We're doing the same thing now internally by empowering our leaders and employees with data about the employee experience. " - Mizuki Asano

"The software is super powerful, and the support is extremely responsive. The reporting capability in Spark Chart is absolutely incredible. The power and ability to customise the reports I have never seen in any other survey software. There is a lear...ning curve, but it’s to be expected. To do amazingly complex and clever surveys, you need to invest the time to learn how to drive it. " - Gabe A

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Qualtrics

Focus area

Qualtrics is better than Spark Chart for

Software Failure Risk

  • low

logo Spark Chart

Focus area

Software Failure Risk

  • low

About

Survey, Research & Experience Management Software | Qualtrics

Survey Software to uncover hidden knowledge & ideas

Age

2002

Financials

SERIES C

Business Need

Total Processes
(we found evidences for)

109

29

Total Goals
(we found evidences for)

18

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


helpdesk management



training & onboarding



communication management

sending & publishing communications

tracking & monitoring communications


loyalty management

customise loyalty program

identify target customers


products & pricelist management


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media


sales document management

proposal & quote management

contract management


rating and review management


workflow management


competitive intelligence




generation of new leads


lead qualification

lead qualification: technographic



campaign management


lifetime value management


category management




content management

content publishing


contact list management



reputation management


courses & assessment

identify skill gaps

create learning path



business development


knowledge management


international marketing




sales review & feedback



sales call management

meeting management


community building


advocacy management


trade show marketing



relationship management


customer case management



segmentation and targeting



conference call management


performance management


account management





motivation management


follower management



sales quota management


personalized marketing




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Grow market share

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve internal communications

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more
  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting