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Compare Rapidminer vs Phocas

Comparison Summary

For Rapidminer vs Phocas comparison, Our AI algorithm looked at 4633 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Rapidminer and Phocas to solve their respective business needs.

Pros and cons of Rapidminer and Phocas

Rapidminer is more suited to businesses that require Workflow Management and Forecasting with Phone Calls where as Phocas is focused towards Competitive Intelligence and Helpdesk Management with E-Mail .

logo Rapidminer

Focus area

Software Failure Risk

  • low

logo Phocas

Focus area

Software Failure Risk

  • medium

About

Collaboration, Management, and Deployment

Phocas: Business Intelligence Software and Data Analytics

Age

2007

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

57

41

Total Goals
(we found evidences for)

16

7

Top Processes

Evidences indicate better relative satisfaction


workflow management



competitive intelligence



engagement management

engaging and following up


training & onboarding


social media management

social media analytics




helpdesk management



courses & assessment

create learning path


communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction


customer case management


generation of new leads



rating and review management


contact list management


loyalty management

customise loyalty program

identify target customers


campaign management


products & pricelist management


lifetime value management


sales document management

proposal & quote management




business development



sales incentive management


revenue cycle management



performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Manage risk

  • Improve efficiency

  • Improve digital and social presence

  • Improve ROI

  • Scale best practices

  • Launch new products

  • Increase sales & revenue

  • Grow market share

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Improve brand engagement

  • See 13 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more
  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting