Overview: Reltio and Stratifyd as Customer Data Platform Category solutions.

Reltio focuses on customer engagement and operational needs like segmentation and targeting. It aids in increasing customer lifetime value and sales growth. Its features such as compliance and analytics cater to enterprises, particularly those in software and financial services. Stratifyd emphasizes customer feedback management and social media analytics, assisting in enhancing customer relationships. Its standout feature is AI-powered analytics, making it ideal for industries like consumer goods and IT services.

Reltio and Stratifyd: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Reltio focuses on enhancing customer engagement through strategies like segmentation and targeting. It helps in managing customer experiences and optimizing workflows. read more →

Stratifyd specializes in customer feedback management and social media analytics. It supports helpdesk operations and offers market survey tools. read more →

Business Goals

Reltio helps enterprises increase customer lifetime value and drive sales growth. It supports launching new products and growing market share. read more →

Stratifyd aids businesses in enhancing customer relationships and acquiring new customers. It is ideal for companies looking to improve internal and external communications. read more →

Core Features

Reltio features robust compliance tools and advanced analytics capabilities. Its integration and custom report options support diverse data management tasks. read more →

Stratifyd stands out with its AI-powered analytics and comprehensive reporting features. It provides integrations that enhance data import and export functionality. read more →

Vendor Support

Reltio offers extensive support, including 24/7 assistance along with chat and email options. Training and onboarding are key components of their support strategy. read more →

Stratifyd provides 24/7 support with limited options for chat and email. It prioritizes phone support as a primary contact method. read more →

Segments and Industries

Reltio is predominantly used by large enterprises and the computer software industry. It also caters to sectors like internet and financial services. read more →

Stratifyd attracts small to mid-market users, particularly in consumer goods and IT services. It serves a diverse range of industries including marketing and advertising. read more →

Operational Alignment

Reltio integrates smoothly into workflows for enterprises needing sophisticated data management. It's suitable for large operational scales. read more →

Stratifyd aligns with operations focusing on communication and feedback analysis. It's designed for diverse environments with varied data processing needs. read more →