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Reputation Desk vs Swell: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Reputation Desk vs. Swell is based on a specific set of business needs and context. The comparison uses 587 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Reputation Desk and Swell

Reputation Desk, and Swell belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Reputation Desk covers Rating And Review Management with Website, Engagement Management, Campaign Management with Social Media, Reputation Management, etc.

Swell focuses on Engagement Management with Social Media, Rating And Review Management with Promotions, Customer Feedback Management with Promotions, Sales Review & Feedback with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Reputation Desk

Focus area

Software Failure Risk

  • medium

logo Swell

Focus area

Software Failure Risk

  • medium

About

Affordable Online Reputation Management Software | ReputationDesk

Customer engagement tools to boost online presence and gain new customers

Financials

NA

SERIES A

Business Need

Total Processes
(we found evidences for)

17

24

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


campaign management

campaign analytics


social media management

social media analytics


reputation management


communication management

sending & publishing communications


generation of new leads


helpdesk management


customer feedback management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve efficiency

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • Facebook

  • review sites

  • Yelp

  • website

  • user generated content

  • text SMS

  • chat

  • See 7 more
  • promotions

  • social media

  • e-mail

  • Facebook

  • review sites

  • Yelp

  • website

  • user generated content

  • text SMS

  • chat

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting