cuspera logo CUSPERA

Responster vs SurveySparrow Enterprise: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Responster vs. SurveySparrow Enterprise is based on a specific set of business needs and context. The comparison uses 5311 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Responster and SurveySparrow Enterprise

Responster, and SurveySparrow Enterprise belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Responster covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Product Marketing, etc.

SurveySparrow Enterprise focuses on Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Responster

Focus area

Software Failure Risk

  • medium

logo SurveySparrow Enterprise

Focus area

SurveySparrow Enterprise is better than Responster for

Software Failure Risk

  • medium

About

Online survey tool to design and share engaging surveys in minutes

SurveySparrow | Online Survey Platform

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

15

Total Goals
(we found evidences for)

5

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

scheduling post to social media



helpdesk management






generation of new leads


campaign management


workflow management



reputation management


conversion management


Top Goals

Goals Achieved

  • Enter new markets internationally or locally

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Improve brand engagement

  • See 2 more
  • Enhance customer relationships

Top Channels

Channels Used

  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more
  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting