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Compare Retently vs Postal.io

Comparison Summary

For Retently vs Postal.io comparison, Our AI algorithm looked at 1289 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Retently and Postal.io to solve their respective business needs.

Pros and cons of Retently and Postal.io

Retently is more suited to businesses that require Customer Feedback Management with Promotions and Social Media Management where as Postal.io is focused towards Sales Document Management and Engagement Management with Offline .

Both Retently and Postal.io are Customer Experience Management software, peers recommend Retently for customer feedback management and measuring customer satisfaction where as Postal.io is more known for sales document management and contract management .

logo Retently

Focus area

Retently is better than Postal.io for

Software Failure Risk

  • low

logo Postal.io

Focus area

Postal.io is better than Retently for

Software Failure Risk

  • medium

About

Platform to Improve Customer Satisfaction with Net Promoter Score

Experience Marketing Platform

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

30

31

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


social media management

social media analytics


engagement management

engaging and following up


communication management

sending & publishing communications


workflow management


referral management


contact list management

creating contact list



loyalty management

customise loyalty program



campaign management



contract management


sales document management

contract management


lead qualification: technographic


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 3 more
  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • See 2 more

Top Channels

Channels Used

  • offline

  • e-mail

  • events

  • trade shows

  • promotions

  • social media

  • website

  • omnichannel

  • See 5 more
  • offline

  • e-mail

  • events

  • trade shows

  • promotions

  • social media

  • website

  • omnichannel

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting