Customer stories
Product Business Settings
Retently is popular in Information Technology And Services, Marketing And Advertising, and Banking industries and is widely used by Mid Market, Small Business, and Enterprise.
Integrations
Retently Product Overview
Retently addresses the challenge of understanding customer sentiment by offering tools for sending NPS, CSAT, and CES surveys. This product enables businesses to gather and analyze customer feedback effectively, providing insights into every touchpoint of the customer journey. By leveraging these insights, companies can make informed decisions to enhance customer experiences and drive growth. Retently's platform is particularly valuable for B2B and eCommerce brands looking to transform feedback into actionable strategies. A notable feature is its ability to turn customer experiences into growth opportunities, making it a trusted choice for leading global brands.
How satisfied the customers are with Retently use-cases
Reviews
"Retently is intuitive, fully customizable and automated, and we were able to integrate with the services that we're using. We now have a much easier time understanding customer needs and acting on them in a timely manner." - Pablo Hoffmann
"Retently helps us to easily measure our customer experience and identify key drivers behind customer satisfaction!" - Henrik Eriksson
Retently Customer Insights, Testimonials and Case Studies
How efficiently Does Retently manage your Customer Feedback Management?
How can Retently optimize your Engagement Management Workflow?
How efficiently Does Retently manage your Communication Management?
How can Retently optimize your Workflow Management Workflow?
What is Retently?
Retently NPS is a Customer Experience platform that provides a huge competitive edge to the business, allowing to understand the customer's love or hatred towards the product or service. This valuable feedback helps to retain more satisfied customers and also benefits from the positive word-of-mouth recommendations.
Satisfied clients help the company generate more leads and acquire more business which also increases the customer lifetime value, reduces the churn rate and finally generate more revenue.
Some of its features include cross-channel feedback with a greater response rate, automated follow-up and delivery of personalized experiences, creating personalized experiences using real-time data, capturing customers' feel about their product experience, understanding the customers across their product journey and more.
What is Retently used for?
What are the top features of Retently?
Who uses Retently?
What are Retently alternatives?
Where is Retently located?
9 buyers and buying teams have used Cuspera to assess how well Retently solved their Customer Experience Management needs. Cuspera uses 1050 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Retently is intuitive, fully customizable and automated, and we were able to integrate with the services that we're using. We now have a much easier time understanding customer needs and acting on them in a timely manner. Testimonial By Pablo Hoffmann |
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Retently helps us to easily measure our customer experience and identify key drivers behind customer satisfaction! Testimonial By Henrik Eriksson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pablo Hoffmann Co-Founder and Director Zyte |
Retently is intuitive, fully customizable and automated, and we were able to integrate with the services that we're using. We now have a much easier time understanding customer needs and acting on them in a timely manner. Testimonial By Pablo Hoffmann |
|
Henrik Eriksson Admin Specialist Precis Digital |
Retently helps us to easily measure our customer experience and identify key drivers behind customer satisfaction! Testimonial By Henrik Eriksson |
The real difference between Customer Support & Customer Success
Peers used Retently for customer feedback management and social media analytics
Retently Competitors
Retently Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (71) |
| Analytics | Read Reviews (37) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (71) |
| Analytics | Read Reviews (37) |
Retently Integrations
Retently integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Retently
Software Failure Risk Guidance
?for Retently
Overall Risk Meter
Top Failure Risks for Retently
Retently, Inc. Profile
Company Name
Retently, Inc.
Company Website
https://www.retently.com/HQ Location
800 W El Camino Real, Suite 180, Mountain View, California 94040, US
Employees
11-50
Social
Financials
PRIVATE
Why is Retently the best choice for Social Media Analytics?