Sense Overview

Sense offers a transformative approach to employee experience management with its AI-driven recruitment platform. At the core, Grace, the AI Recruiter, automates repetitive recruiting tasks, enhancing efficiency and reducing time-to-hire by up to 55%. The platform's mobile-first design ensures seamless candidate engagement, significantly improving the candidate experience by 2.5 times. Sense's capabilities extend to AI Chatbots, Voice AI, and Talent CRM, providing comprehensive tools for talent acquisition. It also features advanced analytics and candidate matching, allowing recruiters to make informed decisions quickly. This platform is praised for its impact on productivity and business operations, making it a valuable asset for strategic hiring.

Use Cases

Customers recommend Engaging And Following Up, Workflow Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Sense.

Other use cases:

  • Communication Management
  • Social Media Analytics
  • Training & Onboarding
  • Loyalty Management
  • Contract Management
  • Generation Of New Leads
  • Sales Incentive Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Improve ROI are the most popular business priorities that customers and associates have achieved using Sense.

Other priorities:

  • Scale Best Practices
  • Build Brand Awareness
  • Enhance Customer Relationships
  • Improve Consistency
  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Brand Engagement
  • Establish Thought Leadership
See all business priorities See less business priorities

Sense Use-Cases and Business Priorities: Customer Satisfaction Data

Sense works with different mediums / channels such as Text SMS. Offline. On Premises etc.

Sense's features include Personalization, Feedback Surveys, Dashboard, etc. and Sense support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also Sense analytics capabilities include Analytics, and Custom Reports.

Reviews

"We want to continually reach out to clients and candidates to build relationships, but there’s only so many hours in a day. We can’t get on the phone or send manual emails each time. Sense enabled us to do that in a very personal, but automated and ...scalable way." - Raleigh Hobson

Peer review evidence (same sources as the product rating summary)

"...Future-proof your hiring with our AI-driven talent engagement platform: deliver mobile-first candidate experiences, automate repetitive recruiting tasks, and engage qualified applicants in minutes. ..." Sense for Logistics and Warehousing
"...Not only is this product easy to integrate, but setting up workflows are extremely easy...." Peer review by Megan W., Human Resources Manager
"...Get real-time feedback from NPS surveys...." Transform your candidate experience

Sense, WORKTANGO, Spidergap, WorkBright, Retently, etc., all belong to a category of solutions that help Employee Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Sense is an AI-powered talent engagement platform that personalizes interactions for recruiting teams. Talent is engaged effectively at every stage of the process.

Popular Business Setting

for Sense

Top Industries

  • Human Resources
  • Information Technology and Services
  • Hospital & Health Care

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Sense is popular in Human Resources, Information Technology And Services, and Hospital & Health Care and is widely used by Mid Market, Small Business, and Enterprise.

Sense Customer wins, Customer success stories, Case studies

What Are the key features of Sense for Engaging And Following Up?

What benefits does Sense offer for Workflow Management?

How can Sense optimize your Customer Feedback Management Workflow?

What benefits does Sense offer for Communication Management?

How does Sense address your Social Media Analytics Challenges?

11 buyers and buying teams have used Cuspera to assess how well Sense solved their Employee Experience Management needs. Cuspera uses 762 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Experience Management needs.

CUSTOMERS TESTIMONIALS
Sense testimonial

Raleigh Hobson

Chief Operating Officer

Dietitians On Demand
We want to continually reach out to clients and candidates to build relationships, but there’s only so many hours in a day. We can’t get on the phone or send manual emails each time. Sense enabled us to do that in a very personal, but automated and scalable way. Testimonial By Raleigh Hobson
Sense testimonial

Gina Chisholm

VP of Marketing and Technology

KellyMitchell Group
Retention/re-deployment is the most challenging stage of the lifecycle for recruiters to manage. We are using marketing automation tools to send newsletters (via e-mail and text), and weekly reach-outs to our consultants; reminding our recruiters and account managers when their consultants reach ce...rtain milestones.

Testimonial By Gina Chisholm
Sense testimonial

Kip Wright

President & CEO

Genuent
We chose Sense, and frankly, for us it’s been a Godsend. We found that just using email wasn't providing us a high enough return, which was making the problem even worse. We thought that texting would be the answer. In fact, it has been, It’s tremendously improved our candidate engagement. Testimonial By Kip Wright
CUSTOMERS TESTIMONIALS
Sense testimonial

Raleigh Hobson

Chief Operating Officer

Dietitians On Demand
We want to continually reach out to clients and candidates to build relationships, but there’s only so many hours in a day. We can’t get on the phone or send manual emails each time. Sense enabled us to do that in a very personal, but automated and scalable way. Testimonial By Raleigh Hobson
Sense testimonial

Gina Chisholm

VP of Marketing and Technology

KellyMitchell Group
Retention/re-deployment is the most challenging stage of the lifecycle for recruiters to manage. We are using marketing automation tools to send newsletters (via e-mail and text), and weekly reach-outs to our consultants; reminding our recruiters and account managers when their consultants reach ce...rtain milestones.

Testimonial By Gina Chisholm
Sense testimonial

Kip Wright

President & CEO

Genuent
We chose Sense, and frankly, for us it’s been a Godsend. We found that just using email wasn't providing us a high enough return, which was making the problem even worse. We thought that texting would be the answer. In fact, it has been, It’s tremendously improved our candidate engagement. Testimonial By Kip Wright
 

HealthCare Support - Staffing - Medium

Orlando, USA

Sense helped HealthCare Support cut candidate dropoff and boost engagement. The staffing firm used automated messaging, surveys, and recruiter check-ins to address offer-to-start falloff. They achiev...ed a 40% contact response rate and a 4X increase in retention. Feedback from candidates and contractors improved, leading to better client outcomes. Recruiters gained more time to focus on strategy and communication.

Read more →
 

Trillium - Staffing - Large

USA

Sense AI Recruiter, called Grace, helped Trillium automate manual screening and outreach. Recruiters saved 15–18 hours per week and saw a 75% improvement in response rates. Candidate engagement incre...ased by 92%. Grace enabled outreach in multiple languages, opening new talent pools. Recruiters experienced less burnout and improved job satisfaction. Trillium now processes applicants faster and reaches more candidates.

Read more →
 

Carvana - Automotive - Large

Tempe, USA

Sense helped Carvana triple weekly starts for a key entry-level role by automating recruiting tasks. Carvana used Sense to streamline candidate communication, automate interview scheduling, and launc...h NPS surveys. Recruiters spent less time on repetitive work and more time building relationships. Candidates enjoyed more flexible, transparent, and self-service options. Carvana improved hiring speed and candidate engagement with Sense’s automation platform.

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CRH - Construction - Very Large

Dublin, Ireland

Sense helped CRH, the largest building materials manufacturer in North America, improve recruiting efficiency. CRH used Sense to automate candidate messaging and interview scheduling. This led to a 6...0% candidate response rate and only 0.03% opt-out rate from over 68,000 candidates. The team now saves 19 hours per week with automation. Automated reminders and two-way texting reduced candidate drop-off and improved the hiring experience.

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BelFlex - Staffing - Large

Cincinnati, USA

Sense helped BelFlex automate candidate engagement and redeployment. The staffing firm made 1,157 placements in four months using automated re-engagement. They saw a 30% increase in response rates an...d generated 109 referrals from three campaigns. Contractor NPS rose to 65 after deploying Sense. BelFlex used email and SMS to reach candidates and fill urgent positions faster.

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ettain group - Staffing - Large

Charlotte, USA

Sense Engage helped ettain group automate over 30,000 touch points across email and SMS. Recruiters achieved a 46% response rate to texts, with replies in under ten minutes. The platform streamlined ...onboarding, benefits enrollment, and ongoing contractor communication. Ettain group saw a talent NPS of 72, showing high contractor satisfaction. Integration with Erecruit and hands-on support from Sense improved efficiency. Ettain group plans to expand automation to more areas of the contractor lifecycle.

Read more →

The Present and Future of Recruiting AI: How Innovative Technology is Transforming Hiring

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Frequently Asked Questions(FAQ)

for Sense

What is Sense?

Sense is a talent engagement and communication platform that is designed to engage employers with their employees. It helps to recruit, retain, and redeploy top talent with robust communication and analytics tools. It improves the candidate experience, lower talent attrition and increases redeployment.

It maintains an automated workflow, tracks employee databases and runs surveys for hiring managers, consultants and employees, enabling business owners to maintain their business workflow and management. It provides solutions for talent engagement, communication management, reporting and analytics, and conducting surveys. Also allows integration with existing ATS. It tracks and analyzes NPS trends, pulses and other important metrics for business.

Key features include enhanced candidate experience, two-way texting for recruiters, increased redeployment, automated talent care, automate manual tasks, personalize messaging, measure success, and more.

What is Sense used for?

Sense is a Employee Experience Management Software mainly used by its customers to Improve Internal Communications and Improve ROI by Engaging And Following Up, Workflow Management and Customer Feedback Management .

What are the top features of Sense?

Personalization, Feedback surveys and Dashboard are some of the top features of Sense.

Who uses Sense?

Sense is used by Human Resources, Information Technology And Services and Hospital & Health Care among other industries.

What are Sense alternatives?

WORKTANGO, Spidergap, WorkBright and Retently are popular alternatives for Sense.

Where is Sense located?

Sense is headquartered at 225 Bush Street, Suite 1350, San Francisco, CA 94104.
lightning

Peers used Sense for engaging and following up and workflow management

Sense Competitors

Sense Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (32)
Analytics

4.63/5 ★

Read Reviews (36)
Custom Reports

4.47/5 ★

Read Reviews (64)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (32)
Analytics

4.63/5 ★

Read Reviews (36)
Custom Reports

4.47/5 ★

Read Reviews (64)

Software Failure Risk Guidance

?

for Sense

Overall Risk Meter

Low Medium High

Top Failure Risks for Sense

Sense Talent Labs, Inc. News

Product

Sense Releases Conversational Voice AI to Transform Candidate Engagement with Automated Phone Calls - Business Wire

Sense has launched a Conversational Voice AI to enhance candidate engagement through automated phone calls.

Read more →
Partnership

Sense Announces Strategic Partnership with Broadbean for Enhanced Job Distribution Capabilities - Business Wire

Sense partners with Broadbean to improve job distribution capabilities.

Read more →

Sense Talent Labs, Inc. Profile

Company Name

Sense Talent Labs, Inc.

Company Website

//sensehq.com

Year Founded

2016

HQ Location

225 Bush Street, Suite 1350, San Francisco, CA 94104

Employees

101-250

Financials

SERIES D