Oracle Advertising and Customer Experience (CX) Overview
Oracle Advertising and Customer Experience (CX) Software helps manage client relationships and delivers integrated apps beyond conventional CRM. It maximizes advertising performance and enhances customer interactions.
Use Cases
Customers recommend Engagement Management, Loyalty Management, Advertisement, as the business use cases that they have been most satisfied with while using Oracle Advertising and Customer Experience (CX).
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Oracle Advertising and Customer Experience (CX).
Oracle Advertising and Customer Experience (CX) Use-Cases and Business Priorities: Customer Satisfaction Data
Oracle Advertising and Customer Experience (CX) works with different mediums / channels such as Omnichannel.
Oracle Advertising and Customer Experience (CX)'s features include Personalization, Feedback Surveys, Rewards, etc. and Oracle Advertising and Customer Experience (CX) support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Oracle Advertising and Customer Experience (CX) analytics capabilities include Analytics, and Custom Reports.
Reviews
"With Oracle Responsys, we strengthened the relationship with our customers, we aligned the digital with the offline shopping experience, and we increased sales." - Jessica Torres
Oracle Advertising and Customer Experience (CX), Preferred Patron, Tapmango, Retently, Genesys Cloud, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Oracle Advertising and Customer Experience (CX)
Top Industries
- Hospitality
- Retail
- Consumer Electronics
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Oracle Advertising and Customer Experience (CX) is popular in Hospitality, Retail, and Consumer Electronics and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Oracle Advertising and Customer Experience (CX) Use Cases
How does Oracle Advertising and Customer Experience (CX) address your Engagement Management Challenges?
What Are the key features of Oracle Advertising and Customer Experience (CX) for Loyalty Management?
How can Oracle Advertising and Customer Experience (CX) optimize your Advertisement Workflow?
What makes Oracle Advertising and Customer Experience (CX) ideal for Campaign Management?
How can Oracle Advertising and Customer Experience (CX) optimize your Helpdesk Management Workflow?
57+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Oracle Advertising and Customer Experience (CX) solved their Customer Experience Management needs. Cuspera uses 1671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Oracle Responsys, we strengthened the relationship with our customers, we aligned the digital with the offline shopping experience, and we increased sales. Testimonial By Jessica Torres |
|
Oracle has been a great partner. With Oracle Responsys, we were able to capture hotel guests’ data and centralize it on one platform. This empowered us to create customer journeys and send out personalized communications that increased engagement on our GHA DISCOVERY loyalty platform. Testimonial By Matthew Lloyd |
|
The numerous features of Oracle Eloqua provide us with all the tools for running effective marketing campaigns. The opportunities are endless, and the benefits are significant. Testimonial By Nancy Wang |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jessica Torres CRM and Performance Coordinator Lojas Lebes |
With Oracle Responsys, we strengthened the relationship with our customers, we aligned the digital with the offline shopping experience, and we increased sales. Testimonial By Jessica Torres |
|
Matthew Lloyd Senior Director of CRM Global Hotel Alliance |
Oracle has been a great partner. With Oracle Responsys, we were able to capture hotel guests’ data and centralize it on one platform. This empowered us to create customer journeys and send out personalized communications that increased engagement on our GHA DISCOVERY loyalty platform. Testimonial By Matthew Lloyd |
|
Nancy Wang Director, Digital Marketing Specialist Committee Sinoexpo Informa Markets |
The numerous features of Oracle Eloqua provide us with all the tools for running effective marketing campaigns. The opportunities are endless, and the benefits are significant. Testimonial By Nancy Wang |
Case Studies
Case Study Panasonic
Case Study Windstream
Case Study Sinoexpo Informa Markets
Case Study Spectrum Reach
Case Study GCI Communication
Case Study Global Hotel Alliance
Frequently Asked Questions(FAQ)
for Oracle Advertising and Customer Experience (CX)
What is Oracle Advertising and Customer Experience (CX)?
Oracle Advertising and Customer Experience (CX) Software helps to establish, manage, serve, and cultivate enduring client relationships and delivers an integrated suite of apps that goes beyond conventional CRM. Creates a thorough understanding of the customers and every interaction they have, regardless of the way, the time, the place, or the person. Provides the tools for outstanding customer experiences, from client acquisition to customer retention and all in between.
It maximizes advertising performance and produces superior results through high-quality targeting data, cutting-edge contextual technology, and potent measurement tools. It increases campaign participation, customizes B2B strategy, enhances B2C channels, and gains real-time information. The CX software utilizes Oracle sales and delivers responsive selling across all touchpoints. Also, combines the strategy and execution of sales, and connects and personalizes service engagements.
What is Oracle Advertising and Customer Experience (CX) used for?
What are the top features of Oracle Advertising and Customer Experience (CX)?
Who uses Oracle Advertising and Customer Experience (CX)?
What are Oracle Advertising and Customer Experience (CX) alternatives?
Where is Oracle Advertising and Customer Experience (CX) located?
Peers used Oracle Advertising and Customer Experience (CX) for engagement management and loyalty management
Oracle Advertising and Customer Experience (CX) Competitors
Oracle Advertising and Customer Experience (CX) Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (66) |
| Analytics | Read Reviews (174) |
| Custom Reports | Read Reviews (147) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (66) |
| Analytics | Read Reviews (174) |
| Custom Reports | Read Reviews (147) |
Software Failure Risk Guidance
?for Oracle Advertising and Customer Experience (CX)
Overall Risk Meter
Top Failure Risks for Oracle Advertising and Customer Experience (CX)
Oracle Corporation News
Celent Recognizes Oracle for Excellence in Digital Banking Platforms
Oracle Financial Services has been recognized by Celent as a leader in digital banking platforms, earning the Luminary designation in corporate digital banking and multiple XCelent Awards for retail and SMB banking. This recognition highlights Oracle's innovation in scalable, secure digital banking solutions across various regions, reinforcing its leadership in the financial services industry.
Lighthouse Now Available on Oracle Cloud Marketplace
Lighthouse's platform suite is now available on Oracle Cloud Marketplace, integrating with Oracle's OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). This integration allows hoteliers to access real-time data and insights, enhancing revenue management. The deployment on Oracle Cloud Infrastructure (OCI) offers streamlined data flow and operational efficiency for hotels globally.
California health system saves time with Oracle AI : 4 notes - Becker Hospital Review
Torrance Memorial Physician Network has adopted Oracle Health's Clinical AI Agent to enhance efficiency. The AI tool, implemented in July 2024, assists in generating draft notes for electronic health records, reducing documentation time by 23%. Physicians report improved documentation quality and patient interactions, with satisfaction in its Spanish-language feature.
Informatica Announces Availability of MDM SaaS on Oracle Cloud Infrastructure as a Preferred Partner
Informatica has announced that its Master Data Management (MDM) SaaS and Intelligent Data Management Cloud platform will be available on Oracle Cloud Infrastructure (OCI). Informatica has also been named a preferred partner for data integration, governance, and MDM on OCI. This partnership expands data management options for Oracle Cloud customers.
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