Oracle Advertising and Customer Experience (CX) Overview
Oracle Advertising and Customer Experience (CX) Software helps manage client relationships and delivers integrated apps beyond conventional CRM. It maximizes advertising performance and enhances customer interactions.
Use Cases
Customers recommend Engagement Management, Loyalty Management, Advertisement, as the business use cases that they have been most satisfied with while using Oracle Advertising and Customer Experience (CX).
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Oracle Advertising and Customer Experience (CX).
Oracle Advertising and Customer Experience (CX) Use-Cases and Business Priorities: Customer Satisfaction Data
Oracle Advertising and Customer Experience (CX) works with different mediums / channels such as Omnichannel,
Oracle Advertising and Customer Experience (CX)'s features include Personalization, Feedback Surveys, Rewards, etc.
Reviews
"Since 2019, we’ve operated 100% in the Oracle Cloud. We had the opportunity to rewrite the platform, and we opted for Oracle Commerce and Oracle Kubernetes to be cloud native from the onset." - Flavio Freitas
Oracle Advertising and Customer Experience (CX), Ushur, Genesys Cloud, doxee, Striata, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Oracle Advertising and Customer Experience (CX)
Top Industries
- Hospitality
- Retail
- Consumer Electronics
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Oracle Advertising and Customer Experience (CX) is popular in Hospitality, Retail, and Consumer Electronics and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Oracle Advertising and Customer Experience (CX) Use Cases
What Are the key features of Oracle Advertising and Customer Experience (CX) for Engagement Management?
Why is Oracle Advertising and Customer Experience (CX) the best choice for Loyalty Management?
What Are the key features of Oracle Advertising and Customer Experience (CX) for Advertisement?
What makes Oracle Advertising and Customer Experience (CX) ideal for Campaign Management?
How does Oracle Advertising and Customer Experience (CX) facilitate Helpdesk Management?
57+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Oracle Advertising and Customer Experience (CX) solved their Customer Experience Management needs. Cuspera uses 1671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Since 2019, we’ve operated 100% in the Oracle Cloud. We had the opportunity to rewrite the platform, and we opted for Oracle Commerce and Oracle Kubernetes to be cloud native from the onset. Testimonial By Flavio Freitas |
|
With Oracle Responsys, we strengthened the relationship with our customers, we aligned the digital with the offline shopping experience, and we increased sales. Testimonial By Jessica Torres |
|
We wanted to strengthen the relationships we had with customers amid a diversification of services offered and increasing digitalization. Oracle B2C Service works with a variety of services, and it really made us feel like it was the cloud service best suited to building strong relationships with c...ustomers. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Flavio Freitas CTO Esfera |
Since 2019, we’ve operated 100% in the Oracle Cloud. We had the opportunity to rewrite the platform, and we opted for Oracle Commerce and Oracle Kubernetes to be cloud native from the onset. Testimonial By Flavio Freitas |
|
Jessica Torres CRM and Performance Coordinator Lojas Lebes |
With Oracle Responsys, we strengthened the relationship with our customers, we aligned the digital with the offline shopping experience, and we increased sales. Testimonial By Jessica Torres |
|
Takanori Takizawa Manager of CS Group, Digital Business Nikkei |
We wanted to strengthen the relationships we had with customers amid a diversification of services offered and increasing digitalization. Oracle B2C Service works with a variety of services, and it really made us feel like it was the cloud service best suited to building strong relationships with c...ustomers. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Marketing and Advertising
|
Marketing and Advertising |
Case Study Spectrum ReachRead More |
|
Retail
|
Retail |
Case Study Lojas LebesRead More |
|
Publishing
|
Publishing |
Case Study NikkeiRead More |
Frequently Asked Questions(FAQ)
for Oracle Advertising and Customer Experience (CX)
What is Oracle Advertising and Customer Experience (CX)?
Oracle Advertising and Customer Experience (CX) Software helps to establish, manage, serve, and cultivate enduring client relationships and delivers an integrated suite of apps that goes beyond conventional CRM. Creates a thorough understanding of the customers and every interaction they have, regardless of the way, the time, the place, or the person. Provides the tools for outstanding customer experiences, from client acquisition to customer retention and all in between.
It maximizes advertising performance and produces superior results through high-quality targeting data, cutting-edge contextual technology, and potent measurement tools. It increases campaign participation, customizes B2B strategy, enhances B2C channels, and gains real-time information. The CX software utilizes Oracle sales and delivers responsive selling across all touchpoints. Also, combines the strategy and execution of sales, and connects and personalizes service engagements.
What is Oracle Advertising and Customer Experience (CX) used for?
What are the top features of Oracle Advertising and Customer Experience (CX)?
Who uses Oracle Advertising and Customer Experience (CX)?
What are Oracle Advertising and Customer Experience (CX) alternatives?
Where is Oracle Advertising and Customer Experience (CX) located?
Peers used Oracle Advertising and Customer Experience (CX) for engagement management and loyalty management
Oracle Advertising and Customer Experience (CX) Competitors
Oracle Advertising and Customer Experience (CX) Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (66) |
| Analytics | Read Reviews (174) |
| Custom Reports | Read Reviews (147) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (66) |
| Analytics | Read Reviews (174) |
| Custom Reports | Read Reviews (147) |
Software Failure Risk Guidance
?for Oracle Advertising and Customer Experience (CX)
Overall Risk Meter
Top Failure Risks for Oracle Advertising and Customer Experience (CX)
Oracle News
Vodafone Business IoT to Provide Global Connectivity for the Oracle Enterprise Communications Platform
Vodafone Business IoT partners with Oracle to deliver global connectivity for Oracle's Enterprise Communications Platform.
Oracle : Vodafone Business IoT to Provide Global Connectivity for the Oracle Enterprise Communications Platform
Oracle partners with Vodafone Business IoT for global connectivity on the Oracle Enterprise Communications Platform.
Oracle Again Recognized as a Leader in the 2024 Gartner Magic Quadrant reports for Strategic Cloud Platform Services and Distributed Hybrid Infrastructure
Oracle Corporation is recognized as a leader in the 2024 Gartner Magic Quadrant for Strategic Cloud Platform Services and Distributed Hybrid Infrastructure.
Oracle Profile
HQ Location
500 Oracle Parkway Redwood Shores, CA 94065
Employees
10001+
Social
Financials
IPO
Get a personalised risk report for Oracle Advertising and Customer Experience (CX)
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Oracle Advertising and Customer Experience (CX) may get in touch with you regarding your request.
Request Custom Quote
Oracle will get in touch with you regarding your request.