Oracle Advertising and Customer Experience (CX) Overview
Oracle Advertising and Customer Experience (CX) Software helps manage client relationships and delivers integrated apps beyond conventional CRM. It maximizes advertising performance and enhances customer interactions.
Use Cases
Customers recommend Engagement Management, Loyalty Management, Advertisement, as the business use cases that they have been most satisfied with while using Oracle Advertising and Customer Experience (CX).
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Oracle Advertising and Customer Experience (CX).
Oracle Advertising and Customer Experience (CX) Use-Cases and Business Priorities: Customer Satisfaction Data
Oracle Advertising and Customer Experience (CX) works with different mediums / channels such as Omnichannel.
Oracle Advertising and Customer Experience (CX)'s features include Personalization, Feedback Surveys, Rewards, etc. and Oracle Advertising and Customer Experience (CX) support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Oracle Advertising and Customer Experience (CX) analytics capabilities include Analytics, and Custom Reports.
Reviews
"Oracle has been a great partner. With Oracle Responsys, we were able to capture hotel guests’ data and centralize it on one platform. This empowered us to create customer journeys and send out personalized communications that increased engagement on... our GHA DISCOVERY loyalty platform." - Matthew Lloyd
Oracle Advertising and Customer Experience (CX), Ushur, Genesys Cloud, doxee, Doxim Customer Communications Management, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Oracle Advertising and Customer Experience (CX)
Top Industries
- Hospitality
- Retail
- Consumer Electronics
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Oracle Advertising and Customer Experience (CX) is popular in Hospitality, Retail, and Consumer Electronics and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Oracle Advertising and Customer Experience (CX) Use Cases
How efficiently Does Oracle Advertising and Customer Experience (CX) manage your Engagement Management?
Why is Oracle Advertising and Customer Experience (CX) the best choice for Loyalty Management?
Why is Oracle Advertising and Customer Experience (CX) the best choice for Advertisement?
How can Oracle Advertising and Customer Experience (CX) optimize your Campaign Management Workflow?
How does Oracle Advertising and Customer Experience (CX) facilitate Helpdesk Management?
57+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Oracle Advertising and Customer Experience (CX) solved their Customer Experience Management needs. Cuspera uses 1671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Oracle has been a great partner. With Oracle Responsys, we were able to capture hotel guests’ data and centralize it on one platform. This empowered us to create customer journeys and send out personalized communications that increased engagement on our GHA DISCOVERY loyalty platform. Testimonial By Matthew Lloyd |
|
Since 2019, we’ve operated 100% in the Oracle Cloud. We had the opportunity to rewrite the platform, and we opted for Oracle Commerce and Oracle Kubernetes to be cloud native from the onset. Testimonial By Flavio Freitas |
|
We made it possible for 70% of the bank's new clients to have an automated digital onboarding process through Oracle Marketing. This automatic process has brought us real benefits. Testimonial By Alejandro Esguerra Escobar |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Matthew Lloyd Senior Director of CRM Global Hotel Alliance |
Oracle has been a great partner. With Oracle Responsys, we were able to capture hotel guests’ data and centralize it on one platform. This empowered us to create customer journeys and send out personalized communications that increased engagement on our GHA DISCOVERY loyalty platform. Testimonial By Matthew Lloyd |
|
Flavio Freitas CTO Esfera |
Since 2019, we’ve operated 100% in the Oracle Cloud. We had the opportunity to rewrite the platform, and we opted for Oracle Commerce and Oracle Kubernetes to be cloud native from the onset. Testimonial By Flavio Freitas |
|
Alejandro Esguerra Escobar Head of Digital Strategy and Data Banco de Bogota |
We made it possible for 70% of the bank's new clients to have an automated digital onboarding process through Oracle Marketing. This automatic process has brought us real benefits. Testimonial By Alejandro Esguerra Escobar |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Hospitality
|
Hospitality |
Case Study Sinoexpo Informa MarketsRead More |
Telecommunications
|
Telecommunications |
Case Study GCI CommunicationRead More |
|
Telecommunications
|
Telecommunications |
Case Study GCI CommunicationRead More |
Frequently Asked Questions(FAQ)
for Oracle Advertising and Customer Experience (CX)
What is Oracle Advertising and Customer Experience (CX)?
Oracle Advertising and Customer Experience (CX) Software helps to establish, manage, serve, and cultivate enduring client relationships and delivers an integrated suite of apps that goes beyond conventional CRM. Creates a thorough understanding of the customers and every interaction they have, regardless of the way, the time, the place, or the person. Provides the tools for outstanding customer experiences, from client acquisition to customer retention and all in between.
It maximizes advertising performance and produces superior results through high-quality targeting data, cutting-edge contextual technology, and potent measurement tools. It increases campaign participation, customizes B2B strategy, enhances B2C channels, and gains real-time information. The CX software utilizes Oracle sales and delivers responsive selling across all touchpoints. Also, combines the strategy and execution of sales, and connects and personalizes service engagements.
What is Oracle Advertising and Customer Experience (CX) used for?
What are the top features of Oracle Advertising and Customer Experience (CX)?
Who uses Oracle Advertising and Customer Experience (CX)?
What are Oracle Advertising and Customer Experience (CX) alternatives?
Where is Oracle Advertising and Customer Experience (CX) located?
Peers used Oracle Advertising and Customer Experience (CX) for engagement management and loyalty management
Oracle Advertising and Customer Experience (CX) Competitors
Oracle Advertising and Customer Experience (CX) Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (66) |
| Analytics | Read Reviews (174) |
| Custom Reports | Read Reviews (147) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (66) |
| Analytics | Read Reviews (174) |
| Custom Reports | Read Reviews (147) |
Software Failure Risk Guidance
?for Oracle Advertising and Customer Experience (CX)
Overall Risk Meter
Top Failure Risks for Oracle Advertising and Customer Experience (CX)
Oracle Corporation News
Nashville Metro Government Selects Oracle Fusion Cloud Applications to Support Growing Population and Fiscal Responsibility - Quantisnow
Nashville Metro Government chooses Oracle Fusion Cloud Applications to manage population growth and fiscal responsibility.
Essex NHS trusts to deploy Oracle Health EPR system - UKAuthority.com
Essex NHS trusts will use Oracle Health's EPR system.
Nashville Metro Government Selects Oracle Fusion Cloud Applications to Support Growing Population and Fiscal Responsibility - Oracle
Nashville Metro Government chooses Oracle Fusion Cloud Applications to manage its growing population and fiscal responsibilities.
Oracle Corporation Feeds
Oracle Sets the Date for its Second Quarter Fiscal Year 2025 Earnings Announcement
Oracle announced the date for its second quarter fiscal year 2025 earnings release.
Oracle Corporation Profile
HQ Location
500 Oracle Parkway Redwood Shores, CA 94065
Employees
10001+
Social
Financials
IPO
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