Product Business Settings

Oracle Advertising and Customer Experience (CX) is popular in Hospitality, Retail, and Consumer Electronics industries and is widely used by Enterprise, Mid Market, and Large Enterprise.

Oracle Advertising and Customer Experience (CX) Product Overview

Oracle Advertising and Customer Experience (CX) Software helps manage client relationships and delivers integrated apps beyond conventional CRM. It maximizes advertising performance and enhances customer interactions.

How satisfied the customers are with Oracle Advertising and Customer Experience (CX) use-cases

Reviews

"Oracle has been a great partner. With Oracle Responsys, we were able to capture hotel guests’ data and centralize it on one platform. This empowered us to create customer journeys and send out personalized communications that increased engagement on... our GHA DISCOVERY loyalty platform." - Matthew Lloyd
"Oracle CX allows technicians and customer service agents to have important data at their fingertips, and we’re able to deliver the best possible customer experience." - Jonathan Sieck

Oracle Advertising and Customer Experience (CX) Customer Insights, Testimonials and Case Studies

How efficiently Does Oracle Advertising and Customer Experience (CX) manage your Engagement Management?

What benefits does Oracle Advertising and Customer Experience (CX) offer for Loyalty Management?

Why is Oracle Advertising and Customer Experience (CX) the best choice for Campaign Management?

What makes Oracle Advertising and Customer Experience (CX) ideal for Helpdesk Management?

What is Oracle Advertising and Customer Experience (CX)?

Oracle Advertising and Customer Experience (CX) Software helps to establish, manage, serve, and cultivate enduring client relationships and delivers an integrated suite of apps that goes beyond conventional CRM. Creates a thorough understanding of the customers and every interaction they have, regardless of the way, the time, the place, or the person. Provides the tools for outstanding customer experiences, from client acquisition to customer retention and all in between.

It maximizes advertising performance and produces superior results through high-quality targeting data, cutting-edge contextual technology, and potent measurement tools. It increases campaign participation, customizes B2B strategy, enhances B2C channels, and gains real-time information. The CX software utilizes Oracle sales and delivers responsive selling across all touchpoints. Also, combines the strategy and execution of sales, and connects and personalizes service engagements.

What is Oracle Advertising and Customer Experience (CX) used for?

Oracle Advertising and Customer Experience (CX) is a Customer Experience Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Loyalty Management and Advertisement .

What are the top features of Oracle Advertising and Customer Experience (CX)?

Personalization, Feedback surveys and Rewards are some of the top features of Oracle Advertising and Customer Experience (CX).

Who uses Oracle Advertising and Customer Experience (CX)?

Oracle Advertising and Customer Experience (CX) is used by Hospitality, Retail and Consumer Electronics among other industries.

What are Oracle Advertising and Customer Experience (CX) alternatives?

Preferred Patron, Tapmango, Retently and Genesys Cloud are popular alternatives for Oracle Advertising and Customer Experience (CX).

Where is Oracle Advertising and Customer Experience (CX) located?

Oracle Advertising and Customer Experience (CX) is headquartered at 500 Oracle Parkway Redwood Shores, CA 94065.

11 buyers and buying teams have used Cuspera to assess how well Oracle Advertising and Customer Experience (CX) solved their Customer Experience Management needs. Cuspera uses 1671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

CUSTOMERS TESTIMONIALS
Oracle Advertising and Customer Experience (CX) testimonial

Matthew Lloyd

Senior Director of CRM

Global Hotel Alliance

Oracle has been a great partner. With Oracle Responsys, we were able to capture hotel guests’ data and centralize it on one platform. This empowered us to create customer journeys and send out personalized communications that increased engagement on our GHA DISCOVERY loyalty platform. Testimonial By Matthew Lloyd
Oracle Advertising and Customer Experience (CX) testimonial

Jonathan Sieck

Director of Dispatch

Windstream

Oracle CX allows technicians and customer service agents to have important data at their fingertips, and we’re able to deliver the best possible customer experience. Testimonial By Jonathan Sieck
Oracle Advertising and Customer Experience (CX) testimonial

Nancy Wang

Director, Digital Marketing Specialist Committee

Sinoexpo Informa Markets

The numerous features of Oracle Eloqua provide us with all the tools for running effective marketing campaigns. The opportunities are endless, and the benefits are significant. Testimonial By Nancy Wang
CUSTOMERS TESTIMONIALS
Oracle Advertising and Customer Experience (CX) testimonial

Matthew Lloyd

Senior Director of CRM

Global Hotel Alliance

Oracle has been a great partner. With Oracle Responsys, we were able to capture hotel guests’ data and centralize it on one platform. This empowered us to create customer journeys and send out personalized communications that increased engagement on our GHA DISCOVERY loyalty platform. Testimonial By Matthew Lloyd
Oracle Advertising and Customer Experience (CX) testimonial

Jonathan Sieck

Director of Dispatch

Windstream

Oracle CX allows technicians and customer service agents to have important data at their fingertips, and we’re able to deliver the best possible customer experience. Testimonial By Jonathan Sieck
Oracle Advertising and Customer Experience (CX) testimonial

Nancy Wang

Director, Digital Marketing Specialist Committee

Sinoexpo Informa Markets

The numerous features of Oracle Eloqua provide us with all the tools for running effective marketing campaigns. The opportunities are endless, and the benefits are significant. Testimonial By Nancy Wang
lightning

Peers used Oracle Advertising and Customer Experience (CX) for engagement management and loyalty management

Oracle Advertising and Customer Experience (CX) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.74/5

Read Reviews (66)
Analytics

4.85/5

Read Reviews (174)
Custom Reports

4.53/5

Read Reviews (147)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.74/5

Read Reviews (66)
Analytics

4.85/5

Read Reviews (174)
Custom Reports

4.53/5

Read Reviews (147)

Software Failure Risk Guidance

?

for Oracle Advertising and Customer Experience (CX)

Overall Risk Meter

Low Medium High

Top Failure Risks for Oracle Advertising and Customer Experience (CX)

Oracle Corporation News

Awards
 

Oracle Named a Leader in 2026 Gartner Magic Quadrant for Source-to-Pay Suites

Oracle has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Source-to-Pay Suites, highlighting its Oracle Fusion Cloud Procurement's embedded AI, analytics, and automation capabilities. This recognition underscores Oracle's focus on innovation and helping customers achieve business outcomes through streamlined procurement processes and enhanced supplier collaboration.

Awards
 

Oracle Named a Leader in 2026 Gartner Magic Quadrant for Source - to - Pay Suites - Software - Oracle Corporation

Oracle has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Source-to-Pay Suites, highlighting its Oracle Fusion Cloud Procurement. The platform's embedded AI, analytics, and automation enhance procurement processes, offering features like AI-driven supplier management and strategic sourcing. This recognition underscores Oracle's innovation and execution in helping organizations streamline procurement and achieve business outcomes.

Partnership
 

Kenya secures first public cloud region through iXAfrica and Oracle alliance

Oracle and iXAfrica have partnered to establish Kenya's first public cloud region, enhancing local data storage and processing capabilities. This initiative will provide Oracle Cloud Infrastructure services in Nairobi, reducing latency and supporting data sovereignty. The collaboration aims to boost Kenya's digital infrastructure, benefiting enterprises, start-ups, and government agencies by offering a full suite of cloud services aligned with global standards.

Partnership
 

Oracle TikTok Deal Recasts Cloud Role And Data Oversight Risks

Oracle has finalized its role in a U.S.-based TikTok joint venture, expanding its responsibilities in storing and securing TikTok's U.S. user data. This partnership highlights Oracle's move into consumer-facing data infrastructure, aligning with its cloud and data security focus. The deal positions Oracle against major cloud providers like Amazon and Microsoft, emphasizing its capability in handling regulated, high-volume workloads.

Oracle Corporation Profile

Company Name

Oracle Corporation

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Financials

IPO