Tapmango Overview
TapMango addresses the challenge of building customer loyalty and streamlining online ordering for restaurants and retail businesses. It offers a feature-rich platform that enhances customer engagement through loyalty programs, enabling businesses to create personalized rewards and promotions. This solution integrates seamlessly with existing systems, allowing for efficient online and mobile ordering experiences. TapMango supports businesses in fostering repeat customer visits by providing tools for tailored communication and feedback collection. Its platform is relied upon by thousands, highlighting its effectiveness in improving customer retention and satisfaction.
Use Cases
Customers recommend Loyalty Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Tapmango.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Tapmango.
Tapmango Use-Cases and Business Priorities: Customer Satisfaction Data
Tapmango works with different mediums / channels such as Mobile. and Promotions.
Tapmango's features include Gamification, Rewards, Feedback Surveys, etc. and Tapmango support capabilities include Email Support, Chat Support, Phone Support, etc. also Tapmango analytics capabilities include Custom Reports, and Analytics.
Reviews
"...More engaging for the customer as they are able to view their points balance and eligible rewards either through customer facing tablet or through a mobile app. ...." Peer review by Mike S., Owner, Retail
Peer review evidence (same sources as the product rating summary)
"...In the past I have always had to create and maintain our rewards program but now TapMango does it for us..." Peer review by Doug Christensen
"...support team has been a fantastic support in understanding my business and helping strategize how we can best use the service, set up systems that will solve my current challenges and team even did the leg work on setting it up for us, provided me full education on the system, and even continues to follow up and make comments as they can see what I am doing with it...." Peer review by Glen M., Marketing Director, Health, Wellness and Fitness
"...The support is super helpful as I am growing and working 17 hour days, I rely on my reps to help me out. ..." Case Study Sweetberry Bowls
Tapmango, Preferred Patron, BHN Rewards, Oracle Advertising and Customer Experience (CX), TrueLoyal (formerly Zinrelo and TINT), etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
TapMango is the most comprehensive and feature-rich customer loyalty and online ordering platform on the market. Extensive features and convenience are provided.
Popular Business Setting
for Tapmango
Top Industries
- Food & Beverages
- Retail
- Health, Wellness and Fitness
Popular in
- Small Business
- Mid Market
- Enterprise
Tapmango is popular in Food & Beverages, Retail, and Health, Wellness And Fitness and is widely used by Small Business, Mid Market, and Enterprise.
Tapmango Customer wins, Customer success stories, Case studies
What makes Tapmango ideal for Loyalty Management?
What benefits does Tapmango offer for Engagement Management?
What makes Tapmango ideal for Helpdesk Management?
What makes Tapmango ideal for Campaign Management?
What Are the key features of Tapmango for Advertisement?
194 buyers and buying teams have used Cuspera to assess how well Tapmango solved their Customer Loyalty Management needs. Cuspera uses 1178 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
The Juice Kitchen - Food & Beverages - Small
Frequently Asked Questions (FAQ)
What buyers ask before choosing Tapmango
What is Tapmango?
TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution empowers business in the apparel, automotive, beauty, nutrition, healthcare, and entertainment industries to build branded reward programs.
TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check-in. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system.
TapMango enables businesses to monitor reviews posted by their customers on online platforms like Google and Yelp. The solution can also integrate with social media platforms to allow customers to share loyalty program updates on Facebook.
What is Tapmango used for?
What are the top features of Tapmango?
Who uses Tapmango?
What are Tapmango alternatives?
Where is Tapmango located?
Peers used Tapmango for loyalty management and engagement management
Tapmango Competitors
Tapmango Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (69) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (69) |
| Analytics | Read Reviews (9) |
Software Failure Risk Guidance
?for Tapmango
Overall Risk Meter
Top Failure Risks for Tapmango
TapMango Inc. News
TapMango Recognized with the 2025 Best Customer Support Award for Customer Engagement Category And More
TapMango received the 2025 Best Customer Support award in the customer engagement category from Gartner Digital Markets, including recognition from Software Advice and GetApp. These awards highlight TapMangos strong loyalty program and personalized marketing features, reflecting high user satisfaction and trust in its customer engagement software.
TapMango Inc. Profile
HQ Location
5775 Yonge St, Suite 1801 Toronto, Ontario M2M 4J1 Canada
Employees
11-50
Social
Financials
PRIVATE
