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RingCentral Contact Center vs 247meeting: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of RingCentral Contact Center vs. 247meeting is based on a specific set of business needs and context. The comparison uses 5574 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing RingCentral Contact Center and 247meeting

RingCentral Contact Center, ReadyMode (Formerly XenCALL), CircleLoop, etc., belong to a category of solutions that help Auto Dialer, whereas 247meeting, FreeConference.com, LoopUp, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

RingCentral Contact Center covers Sales Call Management with Phone Calls, Collaboration with Video, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.

247meeting focuses on Conference Call Management with Offline, Collaboration with Offline, Sales Call Management with Phone Calls, Contact List Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo RingCentral Contact Center

Focus area

RingCentral Contact Center is better than 247meeting for

Software Failure Risk

  • low

logo 247meeting

Focus area

247meeting is better than RingCentral Contact Center for

Software Failure Risk

  • low

About

Digital Customer Engagement Software for Greater Customer Experience

Connect to Webinars, Audio or Video conferencing anywhere anytime with setup in 2 minutes

Age

2003

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

31

Total Goals
(we found evidences for)

8

6

Top Processes

Evidences indicate better relative satisfaction


sales call management




conference call management


communication management

tracking & monitoring communications

sending & publishing communications


contact list management


workflow management


social media management

social media analytics


training & onboarding


sales document management

contract management


engagement management

engaging and following up




content management


competitive intelligence


customer feedback management

measuring customer satisfaction


generation of new leads


lead qualification

lead qualification: demographic


customer case management



Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Manage risk

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • See 5 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • Improve digital and social presence

  • Acquire customers

  • See 3 more

Top Channels

Channels Used

  • offline

  • phone calls

  • events

  • trade shows

  • video

  • mobile

  • mobile app

  • e-mail

  • chat

  • website

  • mass media

  • on premises

  • Skype

  • causes and charity

  • promotions

  • newsletter

  • user generated content

  • blogs

  • See 15 more
  • offline

  • phone calls

  • events

  • trade shows

  • video

  • mobile

  • mobile app

  • e-mail

  • chat

  • website

  • mass media

  • on premises

  • Skype

  • causes and charity

  • promotions

  • newsletter

  • user generated content

  • blogs

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting