RingCentral Contact Center: Use-Cases, Insights and Reviews | 2025 Cuspera

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Fina Nash SVP of Business Operations & Innovation Bancroft	We’re an organization of dedicated, hardworking employees, so of course we want the best technology solutions we can find. But as a nonprofit, we also need to be cost-conscious. Every dollar we save in operating expenses is a dollar we can put toward improving people’s lives. With RingCentral, we m...anaged to fulfill both of those goals. Show More.. Testimonial By Fina Nash
Travis Cook Executive Director of Telecommunications Texas Christian University	By letting our staff take and make calls on their personal cell phones using their work phone numbers, RingCentral has done something amazing for TCU. It’s allowed us to be more accessible to colleagues and students, while enabling our staff to keep their work and personal lives separate. Testimonial By Travis Cook
Brad Candy Technical Operations Manager Lush Cosmetics	The feedback from our team for RingCentral has already been hugely positive. There’s a sense of relief that we’ve now moved from the clunkiness of an on-premise system to a next-generation cloud communications solution. Updates that used to take us hours to complete previously can now be done in a ...matter of minutes with RingCentral. Show More.. Testimonial By Brad Candy

CUSTOMERS	TESTIMONIALS
Fina Nash SVP of Business Operations & Innovation Bancroft	We’re an organization of dedicated, hardworking employees, so of course we want the best technology solutions we can find. But as a nonprofit, we also need to be cost-conscious. Every dollar we save in operating expenses is a dollar we can put toward improving people’s lives. With RingCentral, we m...anaged to fulfill both of those goals. Show More.. Testimonial By Fina Nash
Travis Cook Executive Director of Telecommunications Texas Christian University	By letting our staff take and make calls on their personal cell phones using their work phone numbers, RingCentral has done something amazing for TCU. It’s allowed us to be more accessible to colleagues and students, while enabling our staff to keep their work and personal lives separate. Testimonial By Travis Cook
Brad Candy Technical Operations Manager Lush Cosmetics	The feedback from our team for RingCentral has already been hugely positive. There’s a sense of relief that we’ve now moved from the clunkiness of an on-premise system to a next-generation cloud communications solution. Updates that used to take us hours to complete previously can now be done in a ...matter of minutes with RingCentral. Show More.. Testimonial By Brad Candy

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Veriforce Computer Software	Computer Software	Case Study Veriforce With RingCentral Contact Center, this Global Supply-Chain Risk Provider Sees 60% Reduction in Abandoned Calls Read More
Good2Go Auto Insurance Insurance	Insurance	CASE STUDY Good2Go Auto Insurance Good2Go Auto Insurance saved $100,000 in three years and improved customer experience with RingCentral, gaining mobility and zero downtime. Read More
Envera Systems Consumer Services	Consumer Services	Case Study Envera Systems RingCentral Helps This Top Residential Security Company Keep its Customers Safer and Save Money Read More