cuspera logo CUSPERA

Compare Sage CRM vs Merchant Relationship Management

Comparison Summary

For Sage CRM vs Merchant Relationship Management comparison, Our AI algorithm looked at 5088 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Sage CRM and Merchant Relationship Management to solve their respective business needs.

Pros and cons of Sage CRM and Merchant Relationship Management

Sage CRM is more suited to businesses that require Sales Document Management with Mobile and Business Development where as Merchant Relationship Management is focused towards Sales Document Management and Lead Management .

Both Sage CRM and Merchant Relationship Management are CRM software, peers recommend Sage CRM for business development and event management where as Merchant Relationship Management is more known for training & onboarding and helpdesk management .

logo Sage CRM

Focus area

Sage CRM is better than Merchant Relationship Management for

Software Failure Risk

  • medium

logo Merchant Relationship Management

Focus area

Merchant Relationship Management is better than Sage CRM for

Software Failure Risk

  • low

About

Top-rated cloud financial management

CRM & Underwriting Platform

Age

2002

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

67

53

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


business development


workflow management


engagement management

engaging and following up




campaign management


helpdesk management




communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads


contact list management


pipeline management


customer case management


relationship management


social media management

social media analytics

engaging on social media


rating and review management


competitive intelligence


customer feedback management

measuring customer satisfaction


products & pricelist management


opportunity management



conversion management



trade show marketing


account management


content management


billing and invoice management


sales call management

meeting management


loyalty management


sales review & feedback




lead qualification


training & onboarding





payment management



lifetime value management


performance management



calendar management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Improve ROI

  • Improve navigation

  • Improve digital and social presence

  • Improve efficiency

  • Launch new products

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • See 10 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Manage risk

  • Improve efficiency

  • Improve visibility

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Improve digital and social presence

  • Reduce bounce

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • user generated content

  • blogs

  • chat

  • Slack

  • text SMS

  • social media

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • support groups

  • See 11 more
  • phone calls

  • e-mail

  • website

  • user generated content

  • blogs

  • chat

  • Slack

  • text SMS

  • social media

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • support groups

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting