Comparison Summary
This comparison report of Sage CRM vs. Salesforce Essentials is based on a specific set of business needs and context. The comparison uses 5972 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sage CRM and Salesforce Essentials
Sage CRM, Salesforce Essentials, Quickbase, SalesNOW, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sage CRM covers Sales Document Management with Mobile, Business Development, Workflow Management, Engagement Management, etc.
Salesforce Essentials focuses on Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
"We are already seeing improvements in the way we operate due to Sage CRM. It’s been a very, very positive experience " - Jeremy Kann
"The biggest benefit for us has been having access to someone very, very skilled in Salesforce products. I can trust Salesforce Professional Services’ team to answer absolutely any questions we have about our Salesforce Platform. We consult them to m...ake sure we are making a good decision. " - Samuel Dall’Agnol
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than Sage CRM for
Software Failure Risk
About
Top-rated cloud financial management
Build stronger customer relationships, with the CRM built for small business
Age
2002
1999
Financials
M&A
IPO
Business Need
Total Processes
(we found evidences for)
67
82
Total Goals
(we found evidences for)
13
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Improve stakeholder relations
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Scale best practices
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Improve ROI
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Improve navigation
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Improve digital and social presence
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Improve efficiency
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Launch new products
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Shorten ramp up time
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Enter new markets internationally or locally
- See 10 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve stakeholder relations
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Improve ROI
-
Increase customer life time value
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Improve efficiency
-
Improve brand engagement
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Build brand awareness
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Grow market share
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Increase average basket value
-
Improve digital and social presence
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Improve internal communications
-
Scale best practices
-
Launch new products
-
Establish thought leadership
- See 13 more
Top Channels
Channels Used
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social media
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phone calls
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e-mail
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Facebook
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Twitter
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website
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user generated content
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blogs
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chat
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Slack
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offline
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point of sale
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mobile
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Instagram
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games
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video
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mobile app
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trade shows
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on premises
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omnichannel
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promotions
- See 18 more
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social media
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phone calls
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e-mail
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Facebook
-
Twitter
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website
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user generated content
-
blogs
-
chat
-
Slack
-
offline
-
point of sale
-
mobile
-
Instagram
-
games
-
video
-
mobile app
-
trade shows
-
on premises
-
omnichannel
-
promotions
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
