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Compare Salesforce CRM Analytics (formerly Tableau CRM) vs Tableau Desktop

Comparison Summary

This comparison report of Salesforce CRM Analytics (formerly Tableau CRM) vs. Tableau Desktop is based on a specific set of business needs and context. The comparison uses 33729 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce CRM Analytics (formerly Tableau CRM) and Tableau Desktop

Salesforce CRM Analytics (formerly Tableau CRM), Microsoft Power BI, Looker BI, etc., belong to a category of solutions that help Sales Analytics, whereas Tableau Desktop, Microsoft Power BI, Looker BI, etc., belong to a category of solutions that help Business Intelligence. Salesforce CRM Analytics (formerly Tableau CRM), Tableau Desktop, Microsoft Power BI, Looker BI, Microsoft Power BI, Looker BI, etc., belong to a category of solutions that help Sales Analytics. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce CRM Analytics (formerly Tableau CRM) was founded in 1999. It covers Social Media Management, Engagement Management, Competitive Intelligence, Lead Analytics, etc.

Tableau Desktop was established in 1999. Similar to Salesforce CRM Analytics (formerly Tableau CRM), Tableau Desktop focuses on Funnel Analysis, Competitive Intelligence, Communication Management, Social Media Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your specific needs - such as multi-channel engagement, cadence, analytics, and specific to your industry and context. Get your personalized report today.


logo Salesforce CRM Analytics (formerly Tableau CRM)

Focus area

Salesforce CRM Analytics (formerly Tableau CRM) is better than Tableau Desktop for

Software Failure Risk

  • low

logo Tableau Desktop

Focus area

Tableau Desktop is better than Salesforce CRM Analytics (formerly Tableau CRM) for

Software Failure Risk

  • medium

About

Empower teams with intelligent analytics and predictions in Salesforce workflows

Tableau

Age

1999

2003

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

79

116

Total Goals
(we found evidences for)

13

21

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics


engagement management

engaging and following up

engaging with scheduling & cadence


competitive intelligence



workflow management




sales document management

contract management

proposal & quote management


account management


sales call management



lifetime value management



generation of new leads


training & onboarding


community marketing


products & pricelist management



customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


business development


lead qualification

lead qualification: demographic

lead qualification: technographic


campaign management

campaign analytics


contact list management


customer case management


helpdesk management



conversion management





referral management


relationship marketing


relationship management



loyalty management

identify target customers

customise loyalty program

create engagement based loyalty


knowledge management





trade show marketing


content management



sales review & feedback




rating and review management


revenue cycle management


create learning path


courses & assessment

create learning path





performance management


conference call management





category management



international marketing




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Launch new products

  • Establish thought leadership

  • Improve visibility

  • Improve efficiency

  • Manage risk

  • See 10 more
  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Increase sales & revenue

  • Launch new products

  • Grow market share

  • Manage risk

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Increase customer life time value

  • Improve internal communications

  • Improve visibility

  • Improve stakeholder relations

  • Build brand awareness

  • Improve digital and social presence

  • Improve consistency

  • Improve brand engagement

  • Improve navigation

  • Shorten ramp up time

  • See 18 more

Top Channels

Channels Used

  • offline

  • phone calls

  • user generated content

  • blogs

  • social media

  • website

  • mobile

  • e-mail

  • trade shows

  • video

  • events

  • on premises

  • promotions

  • mobile app

  • Twitter

  • games

  • causes and charity

  • LinkedIn

  • support groups

  • chat

  • Facebook

  • Slack

  • review sites

  • Amazon

  • print media

  • magazine

  • mobile ads

  • channel partners

  • point of sale

  • omnichannel

  • Instagram

  • display advertisement

  • Netflix

  • Skype

  • newsletter

  • mass media

  • See 33 more
  • offline

  • phone calls

  • user generated content

  • blogs

  • social media

  • website

  • mobile

  • e-mail

  • trade shows

  • video

  • events

  • on premises

  • promotions

  • mobile app

  • Twitter

  • games

  • causes and charity

  • LinkedIn

  • support groups

  • chat

  • Facebook

  • Slack

  • review sites

  • Amazon

  • print media

  • magazine

  • mobile ads

  • channel partners

  • point of sale

  • omnichannel

  • Instagram

  • display advertisement

  • Netflix

  • Skype

  • newsletter

  • mass media

  • See 33 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting