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Salesforce CRM Analytics (formerly Tableau CRM): Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Salesforce CRM Analytics (formerly Tableau CRM)
Brand: Salesforce CRM Analytics (formerly Tableau CRM)
Rating: 4.22 (3595 reviews)

4.22 5

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(3595)

Empower teams with intelligent analytics and predictions in Salesforce workflows

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Salesforce CRM Analytics (formerly Tableau CRM) Overview

Salesforce CRM Analytics, formerly Tableau CRM, boosts productivity with visual data insights. Tableau simplifies data understanding and actionability.

Use Cases

Customers recommend Social Media Analytics, Engagement Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Salesforce CRM Analytics (formerly Tableau CRM).

Other use cases:

Lead Analytics
Workflow Management
Collaboration
Forecasting
Account Management
Contract Management
Community Building

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce CRM Analytics (formerly Tableau CRM).

Other priorities:

Improve ROI
Increase Sales & Revenue
Scale Best Practices
Grow Market Share
Enter New Markets Internationally Or Locally
Build Brand Awareness
Launch New Products
Establish Thought Leadership
Improve Visibility
Improve Efficiency
Manage Risk

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Salesforce CRM Analytics (formerly Tableau CRM) Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce CRM Analytics (formerly Tableau CRM)'s features include Dashboard, Recording, Personalization, etc. and Salesforce CRM Analytics (formerly Tableau CRM) support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Salesforce CRM Analytics (formerly Tableau CRM) analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Einstein Analytics, we are empowering our sales and marketing team members to be even smarter about their business and accelerate it." - David Cohen

Salesforce CRM Analytics (formerly Tableau CRM), Mediafly Intelligence360 (formerly InsightSquared), Sales-i, Webtrends Analytics For Sharepoint, Saleschoice BI, etc., all belong to a category of solutions that help Sales Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce CRM Analytics (formerly Tableau CRM)

Top Industries

Research
Information Technology and Services
Banking

Popular in

Enterprise
Mid Market
Small Business

Salesforce CRM Analytics (formerly Tableau CRM) is popular in Research, Information Technology And Services, and Banking and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Salesforce CRM Analytics (formerly Tableau CRM) Use Cases

What solutions does Salesforce CRM Analytics (formerly Tableau CRM) provide for Engagement Management?

The tool provides insights to sales representatives, service agents, marketers and analysts, enabling smarter customer interactions. The platform enhances team coordination by tracking customer interactions and providing a shared view of engagement. It offers visual representations of sales lifecycles and facilitates task management, enabling efficient follow-up and engagement with customers.

"...Now our company created a way to empower our sales representatives, service agents, marketers and analysts with the insights they need to make our customer interaction smarter, without having to build mathematical models, write algorithms or ask an expert for help...." Peer review by Kumar B, Director, Information Technology and Services

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How can Salesforce CRM Analytics (formerly Tableau CRM) enhance your Competitive Intelligence process?

The platform offers cloud-based business intelligence solutions and analytics services. It enables users to measure change and create actionable insight. The platform features built-in data visualization and provides interactive business intelligence.

"...As a business intelligence tool, Salesforce Analytics allows you to measure change and create actionable insight...." Peer review by Engineer in Engineering

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What Are the key features of Salesforce CRM Analytics (formerly Tableau CRM) for Lead Analytics?

How does Salesforce CRM Analytics (formerly Tableau CRM) facilitate Workflow Management?

53+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce CRM Analytics (formerly Tableau CRM) solved their Sales Analytics needs. Cuspera uses 3595 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Analytics needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
David Cohen Head of Business Planning Palo Alto Networks	With Einstein Analytics, we are empowering our sales and marketing team members to be even smarter about their business and accelerate it. Testimonial By David Cohen
Mark Valentino Managing Director Citizens Bank	Citizens Bank has customized Einstein Analytics to deliver best-in-class business intelligence, helping our customers and colleagues reach their potential. Testimonial By Mark Valentino
Hans Arz Portfolio Manager Customer Analytics & Insights Spark	The adoption of our customer insights App has realized a marketing effectiveness of 95%, increased sale effectiveness by 30% and identified 250 new sales opportunities. Testimonial By Hans Arz

CUSTOMERS	TESTIMONIALS
David Cohen Head of Business Planning Palo Alto Networks	With Einstein Analytics, we are empowering our sales and marketing team members to be even smarter about their business and accelerate it. Testimonial By David Cohen
Mark Valentino Managing Director Citizens Bank	Citizens Bank has customized Einstein Analytics to deliver best-in-class business intelligence, helping our customers and colleagues reach their potential. Testimonial By Mark Valentino
Hans Arz Portfolio Manager Customer Analytics & Insights Spark	The adoption of our customer insights App has realized a marketing effectiveness of 95%, increased sale effectiveness by 30% and identified 250 new sales opportunities. Testimonial By Hans Arz

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
BMC Software Information Technology and Services	Information Technology and Services	Case Study BMC Software Learn How BMC encourages a data driven sales team with easy-to-use analytics. Read More
ASU Education	Education	Case Study ASU How ASU Enterprise Partners is on the path to revolutionise non-profit resource raising productivity with intelligent recommendations. Read More
MS Companies Information Technology and Services	Information Technology and Services	Case Study MS Companies How MS Companies empowers business users with the ability to discover advanced analysis. Read More

Video

When Data Cloud meets CRM Analytics

Frequently Asked Questions(FAQ)

for Salesforce CRM Analytics (formerly Tableau CRM)

What is Salesforce CRM Analytics (formerly Tableau CRM)?

Salesforce CRM Analytics (formerly Tableau CRM) is a business intelligence software that helps to make the right decision every time using AI-powered advanced analytics. It helps to improve ROI.

It helps to automate discovery about the data, focuses on achieving business goals, visualizes the entire business on a single screen, and easily create AI models, dashboard, and more.

Its features include improving business outcomes with precise recommendations and specific guidance, complete visualizations, predictions, and insights, of the data, taking instant action from the point of insight, and many more.

What is Salesforce CRM Analytics (formerly Tableau CRM) used for?

Salesforce CRM Analytics (formerly Tableau CRM) is a Sales Analytics Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Social Media Analytics, Engagement Management and Competitive Intelligence .

What are the top features of Salesforce CRM Analytics (formerly Tableau CRM)?

Dashboard, Recording and Personalization are some of the top features of Salesforce CRM Analytics (formerly Tableau CRM).

Who uses Salesforce CRM Analytics (formerly Tableau CRM)?

Salesforce CRM Analytics (formerly Tableau CRM) is used by Research, Information Technology And Services and Banking among other industries.

What are Salesforce CRM Analytics (formerly Tableau CRM) alternatives?

Mediafly Intelligence360 (Formerly InsightSquared), Sales-I, Webtrends Analytics For Sharepoint and Saleschoice BI are popular alternatives for Salesforce CRM Analytics (formerly Tableau CRM).

Where is Salesforce CRM Analytics (formerly Tableau CRM) located?

Salesforce CRM Analytics (formerly Tableau CRM) is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.

Peers used Salesforce CRM Analytics (formerly Tableau CRM) for social media analytics and engagement management

Salesforce CRM Analytics (formerly Tableau CRM) Competitors

More Salesforce CRM Analytics (formerly Tableau CRM) Alternatives...

Salesforce CRM Analytics (formerly Tableau CRM) Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.66/5 ★ Read Reviews (89)
Analytics	4.42/5 ★ Read Reviews (879)
Custom Reports	4.36/5 ★ Read Reviews (999)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.66/5 ★ Read Reviews (89)
Analytics	4.42/5 ★ Read Reviews (879)
Custom Reports	4.36/5 ★ Read Reviews (999)

Salesforce CRM Analytics (formerly Tableau CRM) Integrations

Salesforce CRM Analytics (formerly Tableau CRM) integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.37/5 ★

Read Reviews (261)

Data Export

4.20/5 ★

Read Reviews (236)