Salesforce CRM Analytics (formerly Tableau CRM) Overview
Salesforce CRM Analytics, formerly Tableau CRM, boosts productivity with visual data insights. Tableau simplifies data understanding and actionability.
Use Cases
Customers recommend Social Media Analytics, Engagement Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Salesforce CRM Analytics (formerly Tableau CRM).
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce CRM Analytics (formerly Tableau CRM).
Salesforce CRM Analytics (formerly Tableau CRM) Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce CRM Analytics (formerly Tableau CRM)'s features include Dashboard, Recording, Personalization, etc. and Salesforce CRM Analytics (formerly Tableau CRM) support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Salesforce CRM Analytics (formerly Tableau CRM) analytics capabilities include Analytics, and Custom Reports.
Reviews
"To have a tool that will help identify fundraising trends and help us move from descriptive analytics to predictive analysis is really exciting." - Melissa Kwilosz
Salesforce CRM Analytics (formerly Tableau CRM), Xtract.io, Clari, Saleschoice BI, Mediafly Intelligence360 (formerly InsightSquared), etc., all belong to a category of solutions that help Sales Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce CRM Analytics (formerly Tableau CRM)
Top Industries
- Research
- Information Technology and Services
- Banking
Popular in
- Enterprise
- Mid Market
- Small Business
Salesforce CRM Analytics (formerly Tableau CRM) is popular in Research, Information Technology And Services, and Banking and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Salesforce CRM Analytics (formerly Tableau CRM) Use Cases
How can Salesforce CRM Analytics (formerly Tableau CRM) optimize your Engagement Management Workflow?
What solutions does Salesforce CRM Analytics (formerly Tableau CRM) provide for Competitive Intelligence?
How can Salesforce CRM Analytics (formerly Tableau CRM) optimize your Lead Analytics Workflow?
Why is Salesforce CRM Analytics (formerly Tableau CRM) the best choice for Workflow Management?
53+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce CRM Analytics (formerly Tableau CRM) solved their Sales Analytics needs. Cuspera uses 3595 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Analytics needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
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To have a tool that will help identify fundraising trends and help us move from descriptive analytics to predictive analysis is really exciting. Testimonial By Melissa Kwilosz |
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The biggest reason for choosing Customer Community for our portal was growth. With Customer Community we have everything that the client needs in one spot. Without Salesforce, it would have been 3x as expensive to roll out this project. There were nine or 10 projects, with different integration poi...nts. Now our clients can say, ‘This is one vendor that can give me everything.’ The value of that in our industry is huge. |
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Companies that are winning are personalizing at scale, and Einstein Discovery helps us achieve this. Testimonial By Bill Hoffman |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Melissa Kwilosz Chief Information Officer ASU |
To have a tool that will help identify fundraising trends and help us move from descriptive analytics to predictive analysis is really exciting. Testimonial By Melissa Kwilosz |
![]() Product management director, event management Forrester |
The biggest reason for choosing Customer Community for our portal was growth. With Customer Community we have everything that the client needs in one spot. Without Salesforce, it would have been 3x as expensive to roll out this project. There were nine or 10 projects, with different integration poi...nts. Now our clients can say, ‘This is one vendor that can give me everything.’ The value of that in our industry is huge. |
![]() Bill Hoffman Chief Analytics Officer U.S. Bank |
Companies that are winning are personalizing at scale, and Einstein Discovery helps us achieve this. Testimonial By Bill Hoffman |
Case Studies
CASE STUDY Uber Eats
CASE STUDY Zota
CASE STUDY RBC Wealth Management
CASE STUDY Panasonic
CASE STUDY Nexo
CASE STUDY Prudential
Video
When Data Cloud meets CRM Analytics

Frequently Asked Questions(FAQ)
for Salesforce CRM Analytics (formerly Tableau CRM)
What is Salesforce CRM Analytics (formerly Tableau CRM)?
Salesforce CRM Analytics (formerly Tableau CRM) is a business intelligence software that helps to make the right decision every time using AI-powered advanced analytics. It helps to improve ROI.
It helps to automate discovery about the data, focuses on achieving business goals, visualizes the entire business on a single screen, and easily create AI models, dashboard, and more.
Its features include improving business outcomes with precise recommendations and specific guidance, complete visualizations, predictions, and insights, of the data, taking instant action from the point of insight, and many more.
What is Salesforce CRM Analytics (formerly Tableau CRM) used for?
What are the top features of Salesforce CRM Analytics (formerly Tableau CRM)?
Who uses Salesforce CRM Analytics (formerly Tableau CRM)?
What are Salesforce CRM Analytics (formerly Tableau CRM) alternatives?
Where is Salesforce CRM Analytics (formerly Tableau CRM) located?
Salesforce CRM Analytics (formerly Tableau CRM) Competitors
Salesforce CRM Analytics (formerly Tableau CRM) Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (89) |
Analytics | Read Reviews (879) |
Custom Reports | Read Reviews (999) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (89) |
Analytics | Read Reviews (879) |
Custom Reports | Read Reviews (999) |
Salesforce CRM Analytics (formerly Tableau CRM) Integrations
Salesforce CRM Analytics (formerly Tableau CRM) integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce CRM Analytics (formerly Tableau CRM)
Software Failure Risk Guidance
?for Salesforce CRM Analytics (formerly Tableau CRM)
Overall Risk Meter
Top Failure Risks for Salesforce CRM Analytics (formerly Tableau CRM)
Salesforce, Inc. News
Salesforce Partners with Polygon for NFT-Based Loyalty Program
Salesforce has partnered with Polygon to launch an NFT-based loyalty program. This collaboration will enable Salesforce customers to use its management platform to create and manage NFT loyalty initiatives on Polygon's blockchain. The partnership highlights Salesforce's integration with Ethereum and Polygon for its customer base.
Salesforce Named a Leader in the 2025 IDC MarketScape on Low-Code & No-Code ...
Similarweb has launched the GenAI Intelligence Toolkit, a new product designed to track brand performance and traffic across AI platforms like ChatGPT and CoPilot. This toolkit helps businesses understand AI-generated traffic's impact on digital marketing, offering insights into brand visibility and top-cited sources in AI responses. In June, AI platforms generated over 1.1 billion referral visits, highlighting the toolkit's relevance in the evolving digital landscape.
Veeam Data Cloud for Salesforce: Protecting Your Business-Critical SaaS Data
Veeam Software has launched Veeam Data Cloud for Salesforce, a new SaaS offering designed to enhance data resilience for Salesforce environments. This platform provides automated backup policies, surgical recovery options, and regulatory compliance support, all within a security-first architecture. It aims to unify SaaS data protection strategies, offering predictable costs and operational flexibility, addressing the critical need for robust Salesforce data protection.
Agentforce boosts Salesforce partner support, handling over 19,000 requests since inception
Salesforce has launched Agentforce for Partner Community, an AI agent designed to enhance partner support by providing 24/7 conversational assistance. Since its launch in March 2025, it has handled over 19,000 requests and engages 120,000 monthly users. This tool aims to streamline partner interactions, improve efficiency, and support AI adoption, reflecting Salesforce's commitment to leveraging AI for partner success.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
How efficiently Does Salesforce CRM Analytics (formerly Tableau CRM) manage your Social Media Analytics?