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Compare Salesforce Engage vs Kaisa

Comparison Summary

For Salesforce Engage vs Kaisa comparison, Our AI algorithm looked at 850 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Engage and Kaisa to solve their respective business needs.

Pros and cons of Salesforce Engage and Kaisa

Salesforce Engage is more suited to businesses that require Engagement Management with E-Mail and Communication Management with E-Mail where as Kaisa is focused towards Communication Management with Phone Calls and Campaign Management with Phone Calls .

logo Salesforce Engage

Focus area

Software Failure Risk

  • medium

logo Kaisa

Focus area

Software Failure Risk

  • medium

About

Sales Engagement tool to communicate effectively with the customers and understand prospect interactions

Custom engagement platform for high-consideration purchases

Age

1999

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

52

38

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

proposal & quote management

contract management



contact list management


social media management

social media analytics



campaign management

campaign analytics


account management


products & pricelist management


pipeline management



workflow management


generation of new leads


conversion management


customer feedback management

measuring customer satisfaction


content management







helpdesk management



sales call management



loyalty management


business development


conference call management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve navigation

  • Improve digital and social presence

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • Improve brand engagement

  • See 7 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • website

  • offline

  • text SMS

  • e-mail

  • promotions

  • point of sale

  • events

  • trade shows

  • video

  • mobile

  • See 8 more
  • phone calls

  • website

  • offline

  • text SMS

  • e-mail

  • promotions

  • point of sale

  • events

  • trade shows

  • video

  • mobile

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting