Salesforce Engage Overview

Salesforce-engage with Sales Cloud to grow accounts, find customers, and close deals faster. Sales force automation boosts efficiency from anywhere.

Use Cases

Customers recommend Engagement Management, Communication Management, Forecasting, as the business use cases that they have been most satisfied with while using Salesforce Engage.

Other use cases:

  • Contact List Management
  • Proposal & Quote Management
  • Social Media Analytics
  • Lead Engagement
  • Campaign Management
  • Account Management
  • Products & Pricelist Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Salesforce Engage.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Navigation
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Brand Engagement
See all business priorities See less business priorities

Salesforce Engage Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Engage works with different mediums / channels such as E-Mail. and Phone Calls.

Salesforce Engage's features include Templates, Personalization, Dashboard, etc. and Salesforce Engage support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Salesforce Engage analytics capabilities include Custom Reports, and Analytics.

Reviews

"That is when we looked for an external solution, and Salesforce emerged as the clear market leader. Its ecosystem of solutions was attractive to a company focused on future growth." - Jitendra Kumar

Salesforce Engage, belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Engage

Top Industries

  • Financial Services
  • Education
  • Consumer Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Salesforce Engage is popular in Financial Services, Education, and Consumer Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Salesforce Engage Use Cases

How can Salesforce Engage enhance your Engagement Management process?

What makes Salesforce Engage ideal for Communication Management?

How does Salesforce Engage facilitate Forecasting?

What benefits does Salesforce Engage offer for Contact List Management?

How does Salesforce Engage address your Proposal & Quote Management Challenges?

34+ more Business Use Cases

34 buyers and buying teams have used Cuspera to assess how well Salesforce Engage solved their Sales Engagement needs. Cuspera uses 547 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Salesforce Engage testimonial

Jitendra Kumar

Chief Technology Officer

Simplilearn

That is when we looked for an external solution, and Salesforce emerged as the clear market leader. Its ecosystem of solutions was attractive to a company focused on future growth. Testimonial By Jitendra Kumar
Salesforce Engage testimonial

Mark Tossell

CRM Project Manager

Fusion Group

I have a new career and a new way of supporting my family that I probably would not have without Trailhead. Testimonial By Mark Tossell
Salesforce Engage testimonial

Toya Gatewood

Salesforce Administrator

Consumer Technology Association

The biggest room in the world is room for improvement. Testimonial By Toya Gatewood
CUSTOMERS TESTIMONIALS
Salesforce Engage testimonial

Jitendra Kumar

Chief Technology Officer

Simplilearn

That is when we looked for an external solution, and Salesforce emerged as the clear market leader. Its ecosystem of solutions was attractive to a company focused on future growth. Testimonial By Jitendra Kumar
Salesforce Engage testimonial

Mark Tossell

CRM Project Manager

Fusion Group

I have a new career and a new way of supporting my family that I probably would not have without Trailhead. Testimonial By Mark Tossell
Salesforce Engage testimonial

Toya Gatewood

Salesforce Administrator

Consumer Technology Association

The biggest room in the world is room for improvement. Testimonial By Toya Gatewood

Case Studies

COMPANY INDUSTRY CASE STUDIES
Salesforce Engage case study
NA
CASE STUDY Best Buy Canada

Best Buy Canada boosts customer experience ratings by building stronger relationships.

Read More
Salesforce Engage case study
Consumer Services
Consumer Services
Case Study AAA Carolinas

AAA Carolinas is driven to provide the best member experience with Salesforce Architects

Read More
Salesforce Engage case study
Financial Services
Financial Services
Case Study PwC

PwC digitally transforms its global business by putting people first

Read More

Frequently Asked Questions(FAQ)

for Salesforce Engage

What is Salesforce Engage?

Salesforce Engage, a sales management platform, lets marketing, share its content with sales to boost the company's selling power. It helps to increase sales and revenue and improve brand engagement.

It helps to communicate effectively with customers, understand prospect interactions, and get alerts on active leads. Sales reps use marketing-approved email templates to contact prospects at the right moment and track the effectiveness of the messages in Salesforce.

Some of its features include sending personalized messages that are always on target, understanding interactions, and know when to act, easily monitor and control the success of the campaigns, and close deals faster.

What is Salesforce Engage used for?

Salesforce Engage is a Sales Engagement Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Communication Management and Forecasting .

What are the top features of Salesforce Engage?

Templates, Personalization and Dashboard are some of the top features of Salesforce Engage.

Who uses Salesforce Engage?

Salesforce Engage is used by Financial Services, Education and Consumer Services among other industries.

Where is Salesforce Engage located?

Salesforce Engage is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.
lightning

Peers used Salesforce Engage for engagement management and communication management

Salesforce Engage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.74/5 ★

Read Reviews (4)
Custom Reports

4.56/5 ★

Read Reviews (73)
Analytics

4.56/5 ★

Read Reviews (35)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.74/5 ★

Read Reviews (4)
Custom Reports

4.56/5 ★

Read Reviews (73)
Analytics

4.56/5 ★

Read Reviews (35)

Salesforce Engage Integrations

Salesforce Engage integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.65/5 ★

Read Reviews (24)
Data Import

3.51/5 ★

Read Reviews (26)

Few API Integrations for Salesforce Engage

Software Failure Risk Guidance

?

for Salesforce Engage

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Engage

Salesforce, Inc. News

Salesforce Brings Agentic AI To The Field Service Sector To Tackle Scheduling, Reporting ...

Salesforce introduces Agentic AI to improve scheduling, reporting, and troubleshooting in the field service sector.

09/04/2025 - source

CaixaBank S A : and Salesforce collaborate to personalise customer experience in banking ...

CaixaBank and Salesforce are collaborating to enhance personalized customer experiences in banking.

06/04/2025 - source

Salesforce Agentforce 2dx: Redefining AI Agent Development for the Enterprise - IDC

Salesforce introduces Agentforce 2dx, a new AI agent development platform aimed at enhancing enterprise capabilities.

31/03/2025 - source

Salesforce, Inc. Feeds

Accordion Announces Strategic Acquisition of Salesforce Division of Kavaliro - PRWeb

Accordion has announced the strategic acquisition of the Salesforce division of Kavaliro.

09/03/2025 - source

Nvidia, Home Depot, Lowe's, TJX and Salesforce are part of Zacks Earnings Preview

Salesforce is included in Zacks Earnings Preview alongside companies like Nvidia, Home Depot, Lowe's, and TJX.

24/02/2025 - source

Salesforce (CRM) Expected to Announce Earnings on Wednesday - MarketBeat

Salesforce is expected to announce its quarterly earnings on Wednesday.

19/02/2025 - source

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO