Comparison Summary
This comparison report of Salesforce Essentials vs. Agile CRM is based on a specific set of business needs and context. The comparison uses 9858 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and Agile CRM
Salesforce Essentials, Agile CRM, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
Agile CRM focuses on Contact List Management with E-Mail, Communication Management with E-Mail, Helpdesk Management with E-Mail, Engagement Management with E-Mail, etc.
"Whenever you go through a crisis, leadership has to come to the top. How do we emerge stronger as a business? Can we change the way we work? Can we make quicker decisions? " - Arvind Krishna
"I chose Agile because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared t...o HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased! " - Drew Edwards
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than Agile CRM for
Software Failure Risk
About
Build stronger customer relationships, with the CRM built for small business
Agile CRM | Automate your sales, marketing, and service in one platform
Age
1999
2012
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
82
103
Total Goals
(we found evidences for)
16
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve stakeholder relations
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Improve ROI
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Increase customer life time value
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Improve efficiency
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Improve brand engagement
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Build brand awareness
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Grow market share
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Increase average basket value
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Improve digital and social presence
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Improve internal communications
-
Scale best practices
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Launch new products
-
Establish thought leadership
- See 13 more
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Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Scale best practices
-
Improve efficiency
-
Grow market share
-
Increase customer life time value
-
Enter new markets internationally or locally
-
Improve ROI
-
Launch new products
-
Improve brand engagement
-
Improve digital and social presence
-
Improve internal communications
-
Improve stakeholder relations
-
Build brand awareness
-
Reduce bounce
- See 13 more
Top Channels
Channels Used
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e-mail
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website
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social media
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phone calls
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user generated content
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blogs
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newsletter
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text SMS
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Facebook
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LinkedIn
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chat
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video
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mobile
-
Twitter
-
offline
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Facebook page
-
point of sale
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mobile app
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games
-
Skype
-
promotions
-
review sites
-
Amazon
-
events
-
trade shows
-
coupons
-
on premises
-
Instagram
- See 25 more
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e-mail
-
website
-
social media
-
phone calls
-
user generated content
-
blogs
-
newsletter
-
text SMS
-
Facebook
-
LinkedIn
-
chat
-
video
-
mobile
-
Twitter
-
offline
-
Facebook page
-
point of sale
-
mobile app
-
games
-
Skype
-
promotions
-
review sites
-
Amazon
-
events
-
trade shows
-
coupons
-
on premises
-
Instagram
- See 25 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
