Comparison Summary
This comparison report of Salesforce Essentials vs. CINC is based on a specific set of business needs and context. The comparison uses 3237 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and CINC
Salesforce Essentials, CINC, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
CINC focuses on Generation Of New Leads, Engagement Management, Advertisement with Social Media, Lead Nurturing with E-Mail, etc.
"Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. " - Rob Birse
"The reminders are very detailed and specific for each agent to leverage with their leads. " - Connie Carlson
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than CINC for
Software Failure Risk
About
Build stronger customer relationships, with the CRM built for small business
Real Estate Lead Generation and CRM Platform to nurture clients and monitor their business
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
82
43
Total Goals
(we found evidences for)
16
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve stakeholder relations
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Improve ROI
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Increase customer life time value
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Improve efficiency
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Improve brand engagement
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Build brand awareness
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Grow market share
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Increase average basket value
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Improve digital and social presence
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Improve internal communications
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Scale best practices
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Launch new products
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Establish thought leadership
- See 13 more
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Improve ROI
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Scale best practices
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Enter new markets internationally or locally
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Acquire customers
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Launch new products
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Enhance customer relationships
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Grow market share
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Improve digital and social presence
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Improve consistency
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Increase sales & revenue
- See 7 more
Top Channels
Channels Used
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e-mail
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phone calls
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social media
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website
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Facebook
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text SMS
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mobile
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video
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mobile app
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offline
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Instagram
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games
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chat
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events
-
trade shows
- See 12 more
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e-mail
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phone calls
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social media
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website
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Facebook
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text SMS
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mobile
-
video
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mobile app
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offline
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Instagram
-
games
-
chat
-
events
-
trade shows
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
