Comparison Summary
This comparison report of Salesforce Essentials vs. IXACT Contact is based on a specific set of business needs and context. The comparison uses 3513 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and IXACT Contact
Salesforce Essentials, IXACT Contact, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
IXACT Contact focuses on Contact List Management with Website, Communication Management with E-Mail, Drip Marketing with E-Mail, Capturing Leads with Website, etc.
"Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. " - Mk Getler
"Our main focus was finding a new CRM and website solution that would help our agents to manage their database and online presence. With IXACT Contact we found what we were looking for and so much more. IXACT Contact gives our agents all the tools th...ey need to stay organized, keep in touch, and build a strong online presence. Agents love the ease of use and support has been truly great in assisting agents with their CRM and website set up. " - Craig Plantz
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than IXACT Contact for
Software Failure Risk
IXACT Contact
Focus area
IXACT Contact is better than Salesforce Essentials for
Software Failure Risk
About
Build stronger customer relationships, with the CRM built for small business
Real Estate CRM & Marketing Automation System to win more business
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
82
54
Total Goals
(we found evidences for)
16
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve stakeholder relations
-
Improve ROI
-
Increase customer life time value
-
Improve efficiency
-
Improve brand engagement
-
Build brand awareness
-
Grow market share
-
Increase average basket value
-
Improve digital and social presence
-
Improve internal communications
-
Scale best practices
-
Launch new products
-
Establish thought leadership
- See 13 more
-
Acquire customers
-
Enhance customer relationships
-
Improve digital and social presence
-
Improve ROI
-
Increase sales & revenue
-
Grow market share
-
Scale best practices
- See 4 more
Top Channels
Channels Used
-
e-mail
-
social media
-
newsletter
-
website
-
phone calls
-
user generated content
-
blogs
-
Facebook
-
text SMS
-
mobile
-
offline
-
video
-
point of sale
-
on premises
-
chat
- See 12 more
-
e-mail
-
social media
-
newsletter
-
website
-
phone calls
-
user generated content
-
blogs
-
Facebook
-
text SMS
-
mobile
-
offline
-
video
-
point of sale
-
on premises
-
chat
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
