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Salesforce Sales Cloud Einstein vs Freespee: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Sales Cloud Einstein medium Failure Risk for Freespee medium
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Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Freespee is based on a specific set of business needs and context. The comparison uses 637 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Freespee

Salesforce Sales Cloud Einstein, and Freespee belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Freespee focuses on Communication Management with Phone Calls, Campaign Management with Phone Calls, Helpdesk Management with Phone Calls, Digital Marketing with Phone Calls, etc.

"Trailhead has made learning Salesforce so much more accessible for me and my colleagues. " - Tami Lau

"Freespee was able to provide tracking to our professional users, differentiating sites and attributing leads to a specific action. " - Esteve Jane

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo Freespee

Focus area

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Freespee | sales acceleration platform that helps global enterprises convert phone calls into revenue

Age

1999

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

47

38

Total Goals
(we found evidences for)

9

8

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (21)

Read Reviews (4)

engaging and following up

Read Reviews (16)

Read Reviews (3)

forecasting

Read Reviews (9)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (15)

sending & publishing communications

Read Reviews (4)

Read Reviews (3)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (12)

customer feedback management

Read Reviews (4)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (4)

Read Reviews (0)

cross selling

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (1)

social media management

Read Reviews (3)

Read Reviews (0)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (5)

rating and review management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (2)

content management

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (7)

conversion management

Read Reviews (2)

Read Reviews (2)

sales document management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (7)

workflow management

Read Reviews (1)

Read Reviews (3)

sales call management

Read Reviews (0)

Read Reviews (5)

loyalty management

Read Reviews (0)

Read Reviews (2)

conference call management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • website

  • offline

  • text SMS

  • e-mail

  • promotions

  • point of sale

  • events

  • trade shows

  • video

  • mobile

  • See 8 more

  • phone calls

  • website

  • offline

  • text SMS

  • e-mail

  • promotions

  • point of sale

  • events

  • trade shows

  • video

  • mobile

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting