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Compare Salesforce Sales Cloud Einstein vs Kaisa

Comparison Summary

For Salesforce Sales Cloud Einstein vs Kaisa comparison, Our AI algorithm looked at 637 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Sales Cloud Einstein and Kaisa to solve their respective business needs.

Pros and cons of Salesforce Sales Cloud Einstein and Kaisa

Salesforce Sales Cloud Einstein is more suited to businesses that require Engagement Management with Chat and Forecasting where as Kaisa is focused towards Communication Management with Phone Calls and Campaign Management with Phone Calls .

logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo Kaisa

Focus area

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Custom engagement platform for high-consideration purchases

Age

1999

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

47

38

Total Goals
(we found evidences for)

9

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


social media marketing



generation of new leads


social media management


products & pricelist management




contact list management


rating and review management


business development


content management


campaign management


conversion management



sales document management


helpdesk management


workflow management






sales call management




loyalty management


conference call management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • website

  • offline

  • text SMS

  • e-mail

  • promotions

  • point of sale

  • events

  • trade shows

  • video

  • mobile

  • See 8 more
  • phone calls

  • website

  • offline

  • text SMS

  • e-mail

  • promotions

  • point of sale

  • events

  • trade shows

  • video

  • mobile

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting