Salesforce Sales Cloud Einstein Overview
Salesforce-Sales-Cloud-Einstein leverages AI to help sales teams exceed quotas and build stronger relationships. AI for Sales enhances productivity and decision-making.
Use Cases
Customers recommend Engagement Management, Forecasting, Communication Management, as the business use cases that they have been most satisfied with while using Salesforce Sales Cloud Einstein.
Business Priorities
Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Salesforce Sales Cloud Einstein.
Salesforce Sales Cloud Einstein Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Sales Cloud Einstein works with different mediums / channels such as Chat. Social Media. E-Mail etc.
Salesforce Sales Cloud Einstein's features include Personalization, Capture Activity, and Recording. and Salesforce Sales Cloud Einstein support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Salesforce Sales Cloud Einstein analytics capabilities include Analytics, and Custom Reports.
Reviews
"Our customers have rated automation resolved cases at the same level as agent resolved cases: in the low 90% range. We see this as a huge win." - Samantha Philip
Salesforce Sales Cloud Einstein, belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Sales Cloud Einstein
Top Industries
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
Salesforce Sales Cloud Einstein is popular in Marketing And Advertising, and is widely used by Small Business, and Mid Market,
Comprehensive Insights on Salesforce Sales Cloud Einstein Use Cases
Why is Salesforce Sales Cloud Einstein the best choice for Engagement Management?
What benefits does Salesforce Sales Cloud Einstein offer for Forecasting?
What solutions does Salesforce Sales Cloud Einstein provide for Communication Management?
How efficiently Does Salesforce Sales Cloud Einstein manage your Customer Feedback Management?
146 buyers and buying teams have used Cuspera to assess how well Salesforce Sales Cloud Einstein solved their Sales Engagement needs. Cuspera uses 334 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our customers have rated automation resolved cases at the same level as agent resolved cases: in the low 90% range. We see this as a huge win. Testimonial By Samantha Philip |
|
Trailhead has made learning Salesforce so much more accessible for me and my colleagues. Testimonial By Tami Lau |
|
We implemented a new Return to Work offering for our clients including self-assessments, virtual consultation, contact tracing, and employee engagement tools. We're glad we have an innovative partner like Salesforce that helps us develop clinical offerings in a matter of days! Testimonial By SAMPATH NARAYANAN |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Samantha Philip CS Systems Developer Sun Basket |
Our customers have rated automation resolved cases at the same level as agent resolved cases: in the low 90% range. We see this as a huge win. Testimonial By Samantha Philip |
|
Tami Lau Senior Salesforce Engineer Presence |
Trailhead has made learning Salesforce so much more accessible for me and my colleagues. Testimonial By Tami Lau |
|
SAMPATH NARAYANAN CIO PALADINA HEALTH |
We implemented a new Return to Work offering for our clients including self-assessments, virtual consultation, contact tracing, and employee engagement tools. We're glad we have an innovative partner like Salesforce that helps us develop clinical offerings in a matter of days! Testimonial By SAMPATH NARAYANAN |
Case Studies
CASE STUDY Prudential
CASE STUDY RBC Wealth Management
CASE STUDY Nexo
CASE STUDY Zota
CASE STUDY Uber Eats
CASE STUDY Panasonic
Video
Sales Cloud Einstein Demo | Sales Cloud | Salesforce
Peers used Salesforce Sales Cloud Einstein for engagement management and forecasting
Salesforce Sales Cloud Einstein Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (35) |
Salesforce Sales Cloud Einstein Integrations
Salesforce Sales Cloud Einstein integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Sales Cloud Einstein
Software Failure Risk Guidance
?for Salesforce Sales Cloud Einstein
Overall Risk Meter
Top Failure Risks for Salesforce Sales Cloud Einstein
Salesforce, Inc. News
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Salesforce Customer AUM Biotech on Agentforce and SDR Agent - Salesforce
AUM BioTech, a small biotech firm, leverages Salesforce's Agentforce platform to automate lead generation and customer interactions, enhancing its competitive edge. CEO Veenu Aishwarya, despite no coding experience, developed an AI agent to manage leads and personalize outreach, significantly boosting efficiency and scalability. This strategic use of Salesforce technology allows AUM BioTech to compete with larger industry players.
Salesforce Data Cloud Governance is Generally Available
Salesforce has announced the general availability of Data Cloud Governance, a solution designed to enhance data management and security in the AI era. This product offers native, policy-driven controls for structured and unstructured data, ensuring consistent governance across all data platforms. Key features include AI tagging, policy-based governance, and dynamic data masking, aimed at improving compliance and trust in AI-driven initiatives.
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CrowdStrike has integrated its Falcon Shield into Salesforce Security Center, enhancing AI security for Salesforce's customers. This collaboration aims to protect AI agents, workflows, and applications, fostering trust between business and security teams.
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