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Salesforce Sales Cloud Einstein: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Salesforce Sales Cloud Einstein
Brand: Salesforce Sales Cloud Einstein
Rating: 4.0 (334 reviews)

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(334)

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

AI Powered

Salesforce Sales Cloud Einstein Overview

Salesforce-Sales-Cloud-Einstein leverages AI to help sales teams exceed quotas and build stronger relationships. AI for Sales enhances productivity and decision-making.

Use Cases

Customers recommend Engagement Management, Forecasting, Communication Management, as the business use cases that they have been most satisfied with while using Salesforce Sales Cloud Einstein.

Other use cases:

Customer Feedback Management
Social Media Marketing
Cross Selling
Generation Of New Leads
Social Media Management
Products & Pricelist Management
Lead Engagement

See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Salesforce Sales Cloud Einstein.

Other priorities:

Enhance Customer Relationships
Grow Market Share
Increase Sales & Revenue
Improve Digital And Social Presence
Improve ROI
Improve Internal Communications
Enter New Markets Internationally Or Locally

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Salesforce Sales Cloud Einstein Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Sales Cloud Einstein works with different mediums / channels such as Chat. Social Media. E-Mail etc.

Salesforce Sales Cloud Einstein's features include Personalization, Capture Activity, and Recording. and Salesforce Sales Cloud Einstein support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Salesforce Sales Cloud Einstein analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our customers have rated automation resolved cases at the same level as agent resolved cases: in the low 90% range. We see this as a huge win." - Samantha Philip

Salesforce Sales Cloud Einstein, belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Sales Cloud Einstein

Top Industries

Marketing and Advertising

Popular in

Small Business
Mid Market

Salesforce Sales Cloud Einstein is popular in Marketing And Advertising, and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Salesforce Sales Cloud Einstein Use Cases

What solutions does Salesforce Sales Cloud Einstein provide for Engagement Management?

What Are the key features of Salesforce Sales Cloud Einstein for Forecasting?

How can Salesforce Sales Cloud Einstein enhance your Communication Management process?

What makes Salesforce Sales Cloud Einstein ideal for Customer Feedback Management?

27+ more Business Use Cases

146 buyers and buying teams have used Cuspera to assess how well Salesforce Sales Cloud Einstein solved their Sales Engagement needs. Cuspera uses 334 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Samantha Philip CS Systems Developer Sun Basket	Our customers have rated automation resolved cases at the same level as agent resolved cases: in the low 90% range. We see this as a huge win. Testimonial By Samantha Philip
SAMPATH NARAYANAN CIO PALADINA HEALTH	We implemented a new Return to Work offering for our clients including self-assessments, virtual consultation, contact tracing, and employee engagement tools. We're glad we have an innovative partner like Salesforce that helps us develop clinical offerings in a matter of days! Testimonial By SAMPATH NARAYANAN
Mark Tossell Practice Lead Visioneer360	I have a new career and a new way of supporting my family that I probably would not have without Trailhead. Testimonial By Mark Tossell

CUSTOMERS	TESTIMONIALS
Samantha Philip CS Systems Developer Sun Basket	Our customers have rated automation resolved cases at the same level as agent resolved cases: in the low 90% range. We see this as a huge win. Testimonial By Samantha Philip
SAMPATH NARAYANAN CIO PALADINA HEALTH	We implemented a new Return to Work offering for our clients including self-assessments, virtual consultation, contact tracing, and employee engagement tools. We're glad we have an innovative partner like Salesforce that helps us develop clinical offerings in a matter of days! Testimonial By SAMPATH NARAYANAN
Mark Tossell Practice Lead Visioneer360	I have a new career and a new way of supporting my family that I probably would not have without Trailhead. Testimonial By Mark Tossell

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Loopio	NA	CASE STUDY Loopio Loopio fast-tracks growth and RFPs with Salesforce Read More
AXA	NA	Case Study AXA AXA knows what customers need before they need it with Salesforce. Read More
3M	NA	Case Study 3M 3M tackles fraud to help protect frontline workers. Read More