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Compare Salesforce Sales Cloud vs BUSINESSNEXT '' formerly CRMNEXT ''

Comparison Summary

For Salesforce Sales Cloud vs BUSINESSNEXT '' formerly CRMNEXT '' comparison, Our AI algorithm looked at 39236 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Sales Cloud and BUSINESSNEXT '' formerly CRMNEXT '' to solve their respective business needs.

Pros and cons of Salesforce Sales Cloud and BUSINESSNEXT '' formerly CRMNEXT ''

Salesforce Sales Cloud is more suited to businesses that require Contact List Management and Engagement Management where as BUSINESSNEXT '' formerly CRMNEXT '' is focused towards Lead Management with E-Mail and Service Management .

Both Salesforce Sales Cloud and BUSINESSNEXT '' formerly CRMNEXT '' are CRM software, peers recommend Salesforce Sales Cloud for lead tracking and relationship management where as BUSINESSNEXT '' formerly CRMNEXT '' is more known for helpdesk management and loan management .

logo Salesforce Sales Cloud

Focus area

Salesforce Sales Cloud is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • medium

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than Salesforce Sales Cloud for

Software Failure Risk

  • low

About

Sales Performance Management Software

The #1 CRM For Banking And Insurance

Age

1999

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

131

24

Total Goals
(we found evidences for)

22

5

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


engagement management

engaging and following up

engaging with scheduling & cadence



workflow management


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

contract management

proposal & quote management




generation of new leads





social media management

social media analytics

monitoring social media

managing social media account

scheduling post to social media

engaging on social media


training & onboarding


relationship management


pipeline management


sales call management

meeting management


customer case management



business development


customer feedback management

measuring customer satisfaction

measuring net promoter score



knowledge management

creating knowledge base


products & pricelist management


conversion management


content management

content publishing

searching for content


opportunity management



competitive intelligence


lifetime value management




loyalty management

identify target customers

customise loyalty program


lead qualification

lead qualification: technographic

lead qualification: demographic







rating and review management


community building


sales review & feedback


performance management


follower management



promotion management




social media marketing



discount management


revenue cycle management


billing and invoice management





courses & assessment

create learning path





advocacy management




international marketing


personalized marketing


community marketing




relationship marketing


motivation management




conference call management


trade show marketing


sales quota management


license management


touchpoint management


subscription management



distribution management


calendar management


segmentation and targeting



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Grow market share

  • Improve efficiency

  • Improve ROI

  • Improve stakeholder relations

  • Scale best practices

  • Improve visibility

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Manage risk

  • Improve brand engagement

  • Launch new products

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • Shorten ramp up time

  • Establish thought leadership

  • Increase average basket value

  • Improve navigation

  • See 19 more
  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

low

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting