Salesforce Sales Cloud Overview
Salesforce-Sales-Cloud maximizes sales efficiency through advanced automation, data, and AI-powered intelligence. The right sales software and solutions enhance productivity and insights.
Use Cases
Customers recommend Contact List Management, Engagement Management, Lead Tracking, as the business use cases that they have been most satisfied with while using Salesforce Sales Cloud.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce Sales Cloud.
Salesforce Sales Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Sales Cloud's features include Dashboard, Personalization, Recording, etc. and Salesforce Sales Cloud support capabilities include AI Powered, Email Support, 24/7 Support, etc. also Salesforce Sales Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"There's a time in a customer's journey where they might run into an issue or a problem, and that is a defining moment where you can either rise to the occasion and help them or not. If you can address it, you raise the value in the mind of the custo...mer." - Patrick Spence
Salesforce Sales Cloud, Pipedrive, HubSpot CRM, Zoho CRM, Sugar CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Sales Cloud
Top Industries
- Computer Software
- Information Technology and Services
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Salesforce Sales Cloud is popular in Computer Software, Information Technology And Services, and Education and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Salesforce Sales Cloud Use Cases
Why is Salesforce Sales Cloud the best choice for Contact List Management?
How does Salesforce Sales Cloud address your Engagement Management Challenges?
What Are the key features of Salesforce Sales Cloud for Lead Tracking?
What makes Salesforce Sales Cloud ideal for Workflow Management?
What makes Salesforce Sales Cloud ideal for Communication Management?
91+ more Business Use Cases
88 buyers and buying teams have used Cuspera to assess how well Salesforce Sales Cloud solved their CRM needs. Cuspera uses 35687 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
There's a time in a customer's journey where they might run into an issue or a problem, and that is a defining moment where you can either rise to the occasion and help them or not. If you can address it, you raise the value in the mind of the customer. Testimonial By Patrick Spence |
|
Whenever you go through a crisis, leadership has to come to the top. How do we emerge stronger as a business? Can we change the way we work? Can we make quicker decisions? Testimonial By Arvind Krishna |
|
Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision for the future. Testimonial By Tuomas Pyyhtia |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Patrick Spence CEO Sonos |
There's a time in a customer's journey where they might run into an issue or a problem, and that is a defining moment where you can either rise to the occasion and help them or not. If you can address it, you raise the value in the mind of the customer. Testimonial By Patrick Spence |
|
Arvind Krishna Chairman & CEO IBM |
Whenever you go through a crisis, leadership has to come to the top. How do we emerge stronger as a business? Can we change the way we work? Can we make quicker decisions? Testimonial By Arvind Krishna |
|
Tuomas Pyyhtia Solution Owner, Field Service Operations KONE |
Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision for the future. Testimonial By Tuomas Pyyhtia |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
Information Technology and Services
|
Information Technology and Services |
Case Study IBMRead More |
|
Information Technology and Services
|
Information Technology and Services |
Case Study IBMRead More |
|
NA |
CASE STUDY AAA CarolinasRead More |
Video
How to Use Enablement Reports & Dashboards in Sales Cloud | Salesforce
Frequently Asked Questions(FAQ)
for Salesforce Sales Cloud
What is Salesforce Sales Cloud?
Salesforce sales cloud is a customer relationship management and automation platform for sales teams to convert leads, close deals and understand the health of entire business in both B2B as well as B2C contexts.
It brings all the customer and prospect information together in an integrated platform, provides access to thousands of applications through its AppExchange marketplace and allows users to share information or ask questions using a real time collaboration feature with primary contact, opportunity, lead and data management, workflows for approval processes, sales forecasting, file sync and share and dashboards and reporting.
It provides AI driven insights from popular social media sites such as Facebook, Twitter, LinkedIn within the platform for account and contact management. It provides automatic lead scoring and routing for leads management and It automatically updates and enriches the account, contact and lead data that drives most important sales and marketing processes using AI.
What is Salesforce Sales Cloud used for?
What are the top features of Salesforce Sales Cloud?
Who uses Salesforce Sales Cloud?
What are Salesforce Sales Cloud alternatives?
Where is Salesforce Sales Cloud located?
Peers used Salesforce Sales Cloud for contact list management and engagement management
Salesforce Sales Cloud Competitors
Salesforce Sales Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (63) |
| Analytics | Read Reviews (776) |
| Custom Reports | Read Reviews (5873) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (63) |
| Analytics | Read Reviews (776) |
| Custom Reports | Read Reviews (5873) |
Salesforce Sales Cloud Integrations
Salesforce Sales Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Sales Cloud
Software Failure Risk Guidance
?for Salesforce Sales Cloud
Overall Risk Meter
Top Failure Risks for Salesforce Sales Cloud
Salesforce, Inc. News
Salesforce shares scale record high on promising AI tools - Yahoo Finance
Salesforce shares hit a record high due to promising AI tools.
Analysts Are Bullish on Salesforce After Early Agentforce Interest - Investopedia
Analysts are optimistic about Salesforce due to early interest in their new product, Agentforce.
Salesforce CEO Benioff Calls Microsoft Copilot Repackaged ChatGPT - CRN
Salesforce CEO Marc Benioff criticized Microsoft's Copilot, calling it a rebranded version of ChatGPT.
Salesforce, Inc. Feeds
Salesforce.com (CRM) Q3 Earnings Lag Estimates - MSN
Salesforce.com reported lower-than-expected earnings for the third quarter.
Salesforce (CRM) Q3 2025 Earnings Call Transcript - The Motley Fool
Salesforce's Q3 2025 earnings call transcript discusses financial results and performance.
Salesforce Reports Strong Q3 Fiscal 2025 Results - TipRanks
Salesforce reported strong financial results for the third quarter of fiscal year 2025.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
Get a personalised risk report for Salesforce Sales Cloud
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Salesforce Sales Cloud may get in touch with you regarding your request.
Request Custom Quote
Salesforce, Inc. will get in touch with you regarding your request.