Salesforce Sales Cloud Overview
Salesforce-Sales-Cloud maximizes sales efficiency through advanced automation, data, and AI-powered intelligence. The right sales software and solutions enhance productivity and insights.
Use Cases
Customers recommend Contact List Management, Engagement Management, Lead Tracking, as the business use cases that they have been most satisfied with while using Salesforce Sales Cloud.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce Sales Cloud.
Salesforce Sales Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Sales Cloud's features include Dashboard, Personalization, Recording, etc. and Salesforce Sales Cloud support capabilities include AI Powered, Email Support, 24/7 Support, etc. also Salesforce Sales Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy." - Rob Birse
Salesforce Sales Cloud, Less Annoying CRM, Teamgate CRM, ClickUp, Pipeliner CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Sales Cloud
Top Industries
- Computer Software
- Information Technology and Services
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Salesforce Sales Cloud is popular in Computer Software, Information Technology And Services, and Education and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Salesforce Sales Cloud Use Cases
How can Salesforce Sales Cloud enhance your Contact List Management process?
How can Salesforce Sales Cloud enhance your Engagement Management process?
What benefits does Salesforce Sales Cloud offer for Lead Tracking?
Why is Salesforce Sales Cloud the best choice for Workflow Management?
How can Salesforce Sales Cloud enhance your Communication Management process?
88 buyers and buying teams have used Cuspera to assess how well Salesforce Sales Cloud solved their CRM needs. Cuspera uses 35687 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. Testimonial By Rob Birse |
|
I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. Testimonial By Jane Moran |
|
The biggest benefit for us has been having access to someone very, very skilled in Salesforce products. I can trust Salesforce Professional Services’ team to answer absolutely any questions we have about our Salesforce Platform. We consult them to make sure we are making a good decision. Testimonial By Samuel Dall’Agnol |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Rob Birse Vice President, Global Advanced Analytics, AI, and B2B Ecommerce Kellogg |
Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. Testimonial By Rob Birse |
|
Jane Moran CIO Unilever |
I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. Testimonial By Jane Moran |
|
Samuel Dall’Agnol IT Director Globoplay |
The biggest benefit for us has been having access to someone very, very skilled in Salesforce products. I can trust Salesforce Professional Services’ team to answer absolutely any questions we have about our Salesforce Platform. We consult them to make sure we are making a good decision. Testimonial By Samuel Dall’Agnol |
Case Studies
CASE STUDY Panasonic
CASE STUDY Zota
CASE STUDY Nexo
CASE STUDY RBC Wealth Management
CASE STUDY Uber Eats
CASE STUDY Prudential
Video
How to Use Enablement Reports & Dashboards in Sales Cloud | Salesforce
Frequently Asked Questions(FAQ)
for Salesforce Sales Cloud
What is Salesforce Sales Cloud?
Salesforce sales cloud is a customer relationship management and automation platform for sales teams to convert leads, close deals and understand the health of entire business in both B2B as well as B2C contexts.
It brings all the customer and prospect information together in an integrated platform, provides access to thousands of applications through its AppExchange marketplace and allows users to share information or ask questions using a real time collaboration feature with primary contact, opportunity, lead and data management, workflows for approval processes, sales forecasting, file sync and share and dashboards and reporting.
It provides AI driven insights from popular social media sites such as Facebook, Twitter, LinkedIn within the platform for account and contact management. It provides automatic lead scoring and routing for leads management and It automatically updates and enriches the account, contact and lead data that drives most important sales and marketing processes using AI.
What is Salesforce Sales Cloud used for?
What are the top features of Salesforce Sales Cloud?
Who uses Salesforce Sales Cloud?
What are Salesforce Sales Cloud alternatives?
Where is Salesforce Sales Cloud located?
Peers used Salesforce Sales Cloud for contact list management and engagement management
Salesforce Sales Cloud Competitors
Salesforce Sales Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (63) |
| Analytics | Read Reviews (776) |
| Custom Reports | Read Reviews (5873) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (63) |
| Analytics | Read Reviews (776) |
| Custom Reports | Read Reviews (5873) |
Salesforce Sales Cloud Integrations
Salesforce Sales Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Sales Cloud
Software Failure Risk Guidance
?for Salesforce Sales Cloud
Overall Risk Meter
Top Failure Risks for Salesforce Sales Cloud
Salesforce, Inc. News
Salesforce launches Agentforce for Public Sector to take on time-consuming government work
Salesforce has launched Agentforce for Public Sector, a new AI-driven solution designed to enhance government efficiency by automating complex tasks. This digital workforce of AI agents supports government employees in handling duties like compliance management and recruitment. Agentforce integrates with Salesforce's Public Sector Solutions and runs on AWS, ensuring security and compliance. Available now, it aims to improve public service delivery and reduce administrative burdens.
Salesforce AI Research Helps Businesses Get Ready For The Agentic Enterprise - Salesforce
Salesforce AI Research introduced CRMArena-Pro, a simulation environment for testing AI agents in complex business scenarios, and launched the Agentic Benchmark for CRM to evaluate AI agents' performance in enterprise contexts. The new Account Matching capability autonomously unifies scattered datasets, enhancing data quality and reducing handling time by 30 minutes per case. These innovations aim to prepare businesses for the agentic enterprise era.
Global pharma and medtech organizations select Life Sciences Cloud for connected clinical trials, patient services, and HCP engagement - Salesforce
Salesforce's Life Sciences Cloud is being adopted by leading pharma and medtech organizations like Boehringer Ingelheim, Pfizer, and Takeda. This platform integrates AI to enhance clinical trials, patient services, and healthcare provider engagement, aiming to improve patient outcomes and streamline operations. The solution connects sales, service, marketing, and clinical data, facilitating efficient healthcare delivery and personalized experiences.
Salesforce com : Life Sciences Cloud Now Selected by More than 70 Industry ... - MarketScreener
Salesforce's Life Sciences Cloud has been adopted by over 70 leading industry customers, including Boehringer Ingelheim and Pfizer, to enhance healthcare engagement and patient outcomes. This AI-driven platform integrates data across the healthcare ecosystem to expedite life-enhancing treatments.
Salesforce, Inc. Profile
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