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Compare Salesforce Social Studio vs Unamo Social Media Monitoring

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Social Studio medium Failure Risk for Unamo Social Media Monitoring medium
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Comparison Summary

For Salesforce Social Studio vs Unamo Social Media Monitoring comparison, Our AI algorithm looked at 3478 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Social Studio and Unamo Social Media Monitoring to solve their respective business needs.

Pros and cons of Salesforce Social Studio and Unamo Social Media Monitoring

Salesforce Social Studio is more suited to businesses that require Social Media Management with Social Media and Engagement Management with Social Media where as Unamo Social Media Monitoring is focused towards Social Media Management with Social Media and Communication Management with Social Media .

Both Salesforce Social Studio and Unamo Social Media Monitoring are Social CRM and Social Media Marketing software, peers recommend Salesforce Social Studio for social media analytics and content sharing where as Unamo Social Media Monitoring is more known for social media management .

logo Salesforce Social Studio

Focus area

Salesforce Social Studio is better than Unamo Social Media Monitoring for

Software Failure Risk

  • medium

logo Unamo Social Media Monitoring

Focus area

Unamo Social Media Monitoring is better than Salesforce Social Studio for

Software Failure Risk

  • medium

About

Salesforce Social Studio | All-in-one social media marketing and management suite — and connect enriched social data

ocial Media Monitoring

Age

1999

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

82

27

Total Goals
(we found evidences for)

13

4

Top Processes

Evidences indicate better relative satisfaction

social media management

Read Reviews (302)

Read Reviews (21)

social media analytics

Read Reviews (79)

Read Reviews (0)

engaging on social media

Read Reviews (56)

Read Reviews (1)

scheduling post to social media

Read Reviews (51)

Read Reviews (1)

managing social media account

Read Reviews (43)

Read Reviews (2)

monitoring social media

Read Reviews (23)

Read Reviews (15)

engagement management

Read Reviews (175)

Read Reviews (1)

engaging and following up

Read Reviews (153)

Read Reviews (1)

communication management

Read Reviews (167)

Read Reviews (17)

sending & publishing communications

Read Reviews (135)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (29)

Read Reviews (15)

content management

Read Reviews (78)

Read Reviews (6)

content sharing

Read Reviews (20)

Read Reviews (0)

content publishing

Read Reviews (19)

Read Reviews (3)

content curation

Read Reviews (9)

Read Reviews (1)

content tracking

Read Reviews (2)

Read Reviews (0)

searching for content

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (48)

Read Reviews (0)

campaign management

Read Reviews (35)

Read Reviews (1)

campaign analytics

Read Reviews (14)

Read Reviews (0)

campaign monitoring

Read Reviews (7)

Read Reviews (0)

social media marketing

Read Reviews (29)

Read Reviews (2)

contact list management

Read Reviews (11)

Read Reviews (0)

helpdesk management

Read Reviews (10)

Read Reviews (1)

touchpoint management

Read Reviews (9)

Read Reviews (0)

sales document management

Read Reviews (9)

Read Reviews (0)

proposal & quote management

Read Reviews (7)

Read Reviews (0)

contract management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (6)

Read Reviews (0)

conversion management

Read Reviews (5)

Read Reviews (0)

training & onboarding

Read Reviews (5)

Read Reviews (2)

trade show marketing

Read Reviews (4)

Read Reviews (0)

generation of new leads

Read Reviews (4)

Read Reviews (1)

customer feedback management

Read Reviews (3)

Read Reviews (0)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

personalized marketing

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (1)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Grow market share

  • Improve internal communications

  • Establish thought leadership

  • See 10 more

  • Acquire customers

  • Improve digital and social presence

  • Improve ROI

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • social media

  • user generated content

  • blogs

  • website

  • promotions

  • video

  • e-mail

  • offline

  • on premises

  • See 6 more

  • social media

  • user generated content

  • blogs

  • website

  • promotions

  • video

  • e-mail

  • offline

  • on premises

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

low

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No Data

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting