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Salesmate Sales CRM vs Firepoint: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Salesmate Sales CRM low Failure Risk for Firepoint medium
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Comparison Summary

This comparison report of Salesmate Sales CRM vs. Firepoint is based on a specific set of business needs and context. The comparison uses 3206 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesmate Sales CRM and Firepoint

Salesmate Sales CRM, Firepoint, Close CRM, Salesflare, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesmate Sales CRM covers Communication Management with E-Mail, Sales Call Management with Phone Calls, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

Firepoint focuses on Conversion Management with Website, Sales Call Management with Phone Calls, Generation Of New Leads, Engagement Management with Chat, etc.

"If you are looking for an intuitive, lightweight, and customizable sales platform, you have to get a demo from the Salesmate team. " - Eric Griego

"I wanted to be able to give feedback and coaching on the calls we were having, and the calls are recorded. Rather than just doing roleplay sessions, I can now give real feedback on my agent’s real conversations in the CRM. " - Shannon Olsen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesmate Sales CRM

Focus area

Salesmate Sales CRM is better than Firepoint for

Software Failure Risk

  • low

logo Firepoint

Focus area

Software Failure Risk

  • medium

About

Sales CRM Software for Growing Sales Teams

Firepoint: Best Real Estate CRM by Agents

Age

2016

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

80

31

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (218)

Read Reviews (1)

sending & publishing communications

Read Reviews (109)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (104)

Read Reviews (1)

sales call management

Read Reviews (127)

Read Reviews (12)

call recording

Read Reviews (95)

Read Reviews (12)

meeting management

Read Reviews (20)

Read Reviews (0)

workflow management

Read Reviews (104)

Read Reviews (1)

engagement management

Read Reviews (100)

Read Reviews (12)

engaging and following up

Read Reviews (92)

Read Reviews (12)

contact list management

Read Reviews (91)

Read Reviews (1)

creating contact list

Read Reviews (24)

Read Reviews (0)

contacts history

Read Reviews (6)

Read Reviews (0)

tracking contacts

Read Reviews (2)

Read Reviews (0)

enriching contact list

Read Reviews (2)

Read Reviews (0)

forecasting

Read Reviews (74)

Read Reviews (0)

pipeline management

Read Reviews (30)

Read Reviews (0)

helpdesk management

Read Reviews (25)

Read Reviews (0)

generation of new leads

Read Reviews (18)

Read Reviews (13)

sales document management

Read Reviews (16)

Read Reviews (1)

contract management

Read Reviews (6)

Read Reviews (1)

proposal & quote management

Read Reviews (4)

Read Reviews (0)

discount management

Read Reviews (13)

Read Reviews (0)

training & onboarding

Read Reviews (12)

Read Reviews (0)

campaign management

Read Reviews (12)

Read Reviews (3)

products & pricelist management

Read Reviews (11)

Read Reviews (0)

social media management

Read Reviews (11)

Read Reviews (1)

social media analytics

Read Reviews (6)

Read Reviews (0)

engaging on social media

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (11)

Read Reviews (0)

conversion management

Read Reviews (10)

Read Reviews (12)

relationship management

Read Reviews (9)

Read Reviews (3)

customer feedback management

Read Reviews (9)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (0)

lead qualification

Read Reviews (8)

Read Reviews (0)

lead qualification: demographic

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (8)

Read Reviews (0)

content management

Read Reviews (5)

Read Reviews (0)

content sharing

Read Reviews (3)

Read Reviews (0)

follower management

Read Reviews (4)

Read Reviews (0)

competitive intelligence

Read Reviews (3)

Read Reviews (5)

lifetime value management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (0)

identify target customers

Read Reviews (2)

Read Reviews (0)

performance management

Read Reviews (2)

Read Reviews (1)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Increase customer life time value

  • See 8 more

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve brand engagement

  • Improve visibility

  • Improve internal communications

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • website

  • promotions

  • e-mail

  • social media

  • chat

  • Facebook

  • text SMS

  • See 5 more

  • phone calls

  • website

  • promotions

  • e-mail

  • social media

  • chat

  • Facebook

  • text SMS

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting