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Salsa CRM vs IXACT Contact: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salsa CRM vs. IXACT Contact is based on a specific set of business needs and context. The comparison uses 3686 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salsa CRM and IXACT Contact

Salsa CRM, IXACT Contact, Kindful, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salsa CRM covers Helpdesk Management with Offline, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

IXACT Contact focuses on Contact List Management with Website, Communication Management with E-Mail, Drip Marketing with E-Mail, Capturing Leads with Website, etc.

"When I first started here over 10 years ago we had a fundraising database that was difficult to use and spent more time working on the database and less time working with the donors. We wanted to find a new fundraising software that reduced expenses..., but increase productivity. " - Dave Tinker

"When we discovered IXACT Contact and its unique Rookie REALTOR Program, we thought this was a perfect added value solution for our members. We encourage all our members to check out this incredible CRM and marketing automation solution. CRM is a cor...nerstone for success in real estate sales, and IXACT Contact is one of the best! " - Facio Palomino

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salsa CRM

Focus area

Salsa CRM is better than IXACT Contact for

Software Failure Risk

  • medium

logo IXACT Contact

Focus area

IXACT Contact is better than Salsa CRM for

Software Failure Risk

  • low

About

Donor Management and Fundraising CRM

Real Estate CRM & Marketing Automation System to win more business

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

54

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding


social media management

scheduling post to social media

engaging on social media

social media analytics

managing social media account


relationship management




competitive intelligence


contact list management


content management


campaign management

campaign analytics

campaign monitoring


customer feedback management


sales document management

proposal & quote management

contract management


community building



workflow management


account management


products & pricelist management


segmentation and targeting




social media marketing




generation of new leads



calendar management


conversion management



pipeline management


lead qualification




Top Goals

Goals Achieved

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Launch new products

  • See 4 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more
  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting