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Salsa CRM vs Scratchpad: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Salsa CRM medium Failure Risk for Scratchpad medium
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Comparison Summary

This comparison report of Salsa CRM vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 3901 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salsa CRM and Scratchpad

Salsa CRM, Scratchpad, Kindful, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salsa CRM covers Helpdesk Management with Offline, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.

"We had separate platforms for sending emails, managing supporter data and accepting donations. The systems didn't talk to each other, which was frustrating and made things like sending segmenting emails very unrealistic. " - Barbara Rose

"CS and Sales Folks - Go get Scratchpad now. Scratchpad is free and has made me way more efficient, organized and my data entry a breeze. Wunna Hlaing even shared some best practices with me! Check them out if you haven't! " - KJ Singson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salsa CRM

Focus area

Salsa CRM is better than Scratchpad for

Software Failure Risk

  • medium

logo Scratchpad

Focus area

Scratchpad is better than Salsa CRM for

Software Failure Risk

  • medium

About

Donor Management and Fundraising CRM

Fastest experience to update Salesforces

Financials

M&A

SERIES B

Business Need

Total Processes
(we found evidences for)

49

46

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (149)

Read Reviews (25)

engaging and following up

Read Reviews (146)

Read Reviews (22)

helpdesk management

Read Reviews (128)

Read Reviews (9)

communication management

Read Reviews (63)

Read Reviews (2)

sending & publishing communications

Read Reviews (37)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (25)

Read Reviews (0)

training & onboarding

Read Reviews (41)

Read Reviews (23)

social media management

Read Reviews (31)

Read Reviews (1)

scheduling post to social media

Read Reviews (15)

Read Reviews (0)

engaging on social media

Read Reviews (10)

Read Reviews (0)

social media analytics

Read Reviews (4)

Read Reviews (0)

relationship management

Read Reviews (26)

Read Reviews (0)

competitive intelligence

Read Reviews (8)

Read Reviews (0)

contact list management

Read Reviews (8)

Read Reviews (6)

content management

Read Reviews (6)

Read Reviews (0)

content sharing

Read Reviews (6)

Read Reviews (0)

campaign management

Read Reviews (6)

Read Reviews (0)

campaign analytics

Read Reviews (4)

Read Reviews (0)

customer feedback management

Read Reviews (5)

Read Reviews (1)

sales document management

Read Reviews (5)

Read Reviews (5)

proposal & quote management

Read Reviews (3)

Read Reviews (1)

contract management

Read Reviews (1)

Read Reviews (3)

community building

Read Reviews (3)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (46)

account management

Read Reviews (3)

Read Reviews (4)

products & pricelist management

Read Reviews (2)

Read Reviews (1)

segmentation and targeting

Read Reviews (2)

Read Reviews (3)

pipeline management

Read Reviews (0)

Read Reviews (41)

opportunity management

Read Reviews (0)

Read Reviews (9)

business development

Read Reviews (0)

Read Reviews (3)

conversion management

Read Reviews (0)

Read Reviews (3)

promotion management

Read Reviews (0)

Read Reviews (2)

discount management

Read Reviews (0)

Read Reviews (2)

customer case management

Read Reviews (0)

Read Reviews (2)

meeting management

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (2)

meeting management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Launch new products

  • See 4 more

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting